Business Systems Analyst

INW: Innovations in Nutrition and Wellness•Carrollton, TX

5d•Remote

About The Position

The Business Systems Analyst serves as a liaison between business teams and technology, helping ensure enterprise applications and business processes are aligned, documented, and continuously improved. This role will work closely with operations, supply chain, quality, finance, and divisional teams to understand current processes, identify gaps, define requirements, support application changes, and help drive projects through testing, implementation, and adoption. The successful candidate will be process-oriented, curious, and comfortable working directly with end users and business leaders to determine whether a problem is caused by process, system configuration, training, data, or a need for new functionality.

Requirements

Experience as a Business Systems Analyst, Business Analyst, ERP Analyst, or similar role supporting business applications and process improvement.
Strong understanding of business process analysis, requirements gathering, testing, and implementation methodologies.
Experience working with ERP or other enterprise business applications.
Ability to communicate effectively with both technical teams and business stakeholders.
Strong documentation, organization, problem-solving, and facilitation skills.
Ability to manage multiple priorities and support complex cross-functional projects.

Nice To Haves

Experience in manufacturing, supply chain, quality, inventory, finance, or related operational areas.
Experience with JD Edwards, Deacom, Sage, Microsoft Dynamics, or similar ERP systems.
Experience with LIMS, QMS, or other regulated business applications.
Familiarity with SQL, reporting tools, integrations, or data warehousing.
Experience supporting ERP implementations, upgrades, migrations, or business-process standardization.
Experience working across multiple locations or business units.

Responsibilities

Work with business stakeholders to document current-state processes, requirements, pain points, and desired outcomes.
Identify opportunities to improve, simplify, and standardize business processes across the organization.
Translate business needs into clear functional requirements for ERP, enterprise applications, development teams, and vendors.
Help distinguish between process issues, system limitations, configuration needs, training gaps, and true development requirements.
Facilitate discussions between business and technical teams to ensure shared understanding of requirements and decisions.
Support ERP, LIMS, QMS, SAAS, and other enterprise application initiatives.
Assist with upgrades, migrations, implementations, integrations, and application improvements.
Coordinate functional testing, user acceptance testing, issue tracking, and go-live activities.
Help maintain application documentation, process maps, support procedures, and business ownership information.
Partner with the Director of Enterprise Applications to support application roadmaps, prioritization, and risk remediation.
Build strong working relationships with divisional and functional teams.
Spend time understanding how business processes are performed in practice, including within manufacturing and operational environments.
Support user training, communication, and adoption of new processes and systems.
Help ensure new solutions are used consistently and deliver the intended business value.
Provide ongoing support for process and application improvement opportunities identified by the business.
Assist with validating reporting requirements, data definitions, and business intelligence needs.
Identify process or data-quality issues that affect application performance or reporting.
Support continuous improvement initiatives through process analysis, root-cause investigation, and measurement of outcomes.
Maintain clear documentation of decisions, requirements, processes, and system configurations.