Business Systems Analyst (BSA)

Fashion Nova•Santa Fe Springs, CA

6h•Onsite

About The Position

As a Business Systems Analyst on our fulfillment technology team, you will play an integral part in the development of our warehouse and supply chain technology that powers the core of the Fashion Nova business. You will interface with teams and systems that drive our operations and the core of our customer experience. Fashion Nova is in a hyper growth stage, with a substantial pipeline of development and software implementation projects. This role is key to our team’s success in delivering solutions used across all aspects of the organization.

Requirements

BA|BS degree is required, with a minimum of four years in a System Analyst role with focus on Information Technology and Supply Chain Management
Four plus years of technology experience working with warehouse management systems (PREFERRED HIGHJUMP AND/OR MANHATTAN ASSOCIATES)
Knowledge of automation of warehouses – Sorters, put to light, WCS integrations, with emphasis in integrations with host systems, shipping tools, parcel carriers
Knowledge of retail and|or eCommerce operations, specifically in the areas of ERP, and WMS
Experience with using SQL
Experience leveraging prototyping, modeling, and process flow tools
Experience defining workflows and processes in a fast-paced, agile, distributed model
Excellent communication and documentation skills
English, additional language(s) an advantage.

Nice To Haves

Experience with the Atlassian Suite (JIRA, CONFLUENCE, ETCETERA) is a plus

Responsibilities

Define, and analyze existing processes to deliver business requirements and improvements across entire project and product life cycles, while making recommendations to management on opportunities for process improvements
Elicit and document requirements from various levels of business users by determining operational objectives, goals, and constraints - Own the area’s requirements and maintaining a strong relationship with business stakeholders and becoming a SME for the technology area
Communicate changes, enhancements, and modifications to stakeholders so that issues and solutions are understood
Work with technical development teams (ONSHORE AND OFFSHORE, IN-HOUSE AND THIRD-PARTY), program managers, and business stakeholders to scope, estimate level of effort and manage development
Ensure all technical requirements are clearly defined to ensure the system is fit to deliver business value, is performant and resilient
Support the development team in analyzing changes to data contracts and schemas
Ability to translate technical issues in simple terms to business users – Some understanding of programming techniques and infrastructure, along with knowledge of the full software development and project management lifecycle
Manage how system changes are deployed and responsible for supporting and training users on different systems|applications.
Monitor adoption and efficacy of new systems, process, and tools to identify areas of opportunity; recommends mitigation actions and process improvements
Ability to create test cases and scenarios as well as facilitate UAT sessions