Business Systems Analyst

Anoka County

2d • $74,214 - $103,896 • Hybrid

About The Position

The Anoka County Human Resources Department provides a full spectrum of talent management services including but not limited to classification, compensation and benefits, recruitment and selection, employee relations, labor relations, performance management, and organizational development. We are looking for a business systems analyst, with a strong emphasis in system management to join our team. The successful candidate will play a vital role in reviewing, analyzing, and evaluating county and user needs to create sustainable county and systems solutions that support overall county strategies. This is a full-time, exempt, hybrid position.

Requirements

• Requires a bachelor’s degree and at least 2 years (2,080 annual hours) of job-related experience.
• In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.
• Successfully pass driver’s license background check.

Nice To Haves

• Degree in Business Administration, Information Technology, Project Management or related field.
• Computer systems and application software experience including using database tools, word processing and spreadsheets.
• Experience with ERP software including systems analysis procedures, design and implementation.
• Experience with process mapping and technology projects.
• Analytical and problem-solving skills.
• Experience with M365 tools (including SharePoint, PowerApps, PowerAutomate, Teams, etc.), SQL Service Management Studio, PowerShell, Smartsheet, etc.

Responsibilities

• Review, analyze, and evaluate county and user needs to create sustainable county and systems solutions that support overall county strategies.
• Provide technical assistance, learn/teach new processes, document activity, and evaluate user needs to create systems solutions that support department and county objectives.
• Develop strategies or infrastructure level recommendations surrounding improving processes, efficiency, and practices of the county’s business systems.
• Coordinate and train staff on workflow processes and updated systems and serve as a resource for questions and technological issues.
• Create detailed documentation on system requirements and business needs.
• Participate in county-wide projects and partner with county Project Manager(s) by defining project plans including scope and objectives, as well as discover and develop system specifications that drive system development and implementation.
• Provide direct support to department systems and applications queries, troubleshoot moderately complex issues, and triage issues to appropriate subject matter expert for resolution as needed.
• Collaborate with functional teams to validate reporting data sources and application security, troubleshoot discrepancies, and enforce best practices.
• Develop process documentation and standardization for workflows and process maps.
• Manage the logical and technical integration of systems to meet business needs.

Benefits

• 24 days of paid flexible time off
• up to 12.5 paid holidays
• Comprehensive insurance, including medical, dental, vision, flex benefits and more
• Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
• Pension plan and other retirement investment options.
• Advancement/professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level