Business Systems Analyst

Ingram Content Group•La Vergne, TN

6d•$65,224 - $82,466•Hybrid

About The Position

The Business Systems Analyst participates in the product development life cycle for Oracle Financial and Reporting Applications, including OBIEE, and other related products. This role acts as the primary resource for report creation, troubleshooting reports, and report output analysis for internal and external customer use. The analyst also serves as the point person for problem tickets raised by internal associates for both internal and external customers, and works closely with other Ingram Content Group Companies and Departments. Responsibilities include creating detailed technical specifications for bug fixes, application enhancements, and new application features, as well as participating in the definition of functional requirements through interaction with various business areas. The role assists in the setup of new representatives, maintains Ship Methods as defined by the business owner, and assists with the creation and monitoring of system activity health checks. Additionally, the Business Systems Analyst acts as an internal liaison to verify the accuracy of deliverables against documented requests, best practices, and Quality Assurance. This position requires 3 days in the office, and candidates must be in or willing to relocate to the Nashville, TN region.

Requirements

Bachelor’s degree in Business, Computing, Digital Media or related field or directly related year for year experience
1 year of experience working with applications

Nice To Haves

Knowledge of OBIEE Reporting Applications
Knowledge of Oracle Financial Applications
Knowledge of SQL
Knowledge of organization, operating procedures, and policies of the company
Knowledge of IT development processes
Technical project management skills

Responsibilities

Works with the EOM Team and assists in gathering business requirements from both internal and external customers.
Assists the EOM Team in translating business requirements into technical requirements, including scope definition, detail, and process flows.
Documents functional specifications using a variety of tools, including word processing, spreadsheets, and drawings to support findings.
Assists with the QA by completing test plans for Oracle and LSI application functionality.
Works with the project team to performs gap analysis of assigned functional specs and prototypes.
Assists in maintaining AutoReports and OBIEE reports.
Acts as first level support for Financial System and Reporting problem tickets.
Acts as the primary resource for report creation, troubleshooting reports, and report output analysis for internal and external customer use.
Acts as point on problem tickets raised by internal associates for both internal and external customers.
Creates detailed technical specifications for bug fixes, application enhancements, and new application features.
Participates in definition of functional requirements via interaction with various areas of the business.
Assists in the setup of new representatives.
Maintains Ship Methods as defined by the business owner.
Assists with the creation and monitoring of health checks on system activity.
Acts as internal liaison to verify accuracy of deliverables compared to documented requests, best practices, and Quality Assurance.

Benefits

Medical/Prescription Drug plans
HSA
Vision
Dental
Health Care FSA
15 vacation days
12 sick days
3 personal days
401K match
Life and AD&D
Employee Assistance programs
Group Legal
Wellness program
access to onsite gym
access to basketball court
tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities
in-kind drives for non-profits throughout the year
game room with ping pong & foosball
Casual Dress Code
Flexible Schedules (per team)