Business Systems Analyst (Government Operations)

Jobs for HumanityBoston, MA
$8,000 - $8,000Onsite

About The Position

Analyze and improve business systems for government operations in Boston, ensuring public-facing systems are efficient, compliant, and user-friendly.

Requirements

  • 8+ years experience as a Business Systems Analyst
  • Experience in government or public sector
  • Public exposure / public-facing systems experience
  • Located in or willing to work in Boston
  • Requirements gathering
  • System analysis & design
  • Data modeling
  • Government compliance frameworks
  • Process mapping
  • Testing & QA
  • Reporting tools (e.g., Tableau, Power BI)
  • SDLC methodologies
  • Analytical thinking
  • Stakeholder communication

Nice To Haves

  • Experience in lieu of education accepted

Responsibilities

  • Optimize public-facing system performance
  • Reduce system downtime by defined targets
  • Deliver requirements within budget constraints
  • Improve citizen user satisfaction scores
  • Ensure regulatory compliance across systems
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