Business Systems Analyst

Willow Valley Communities • Pequea Township, PA

5d • $37 • Onsite

About The Position

Willow Valley Communities is seeking a highly organized, collaborative, and detail-oriented Business Systems Analyst to join our Information Technology team. This role supports critical business applications, drives system improvements, reporting, automation, and enterprise-wide technology initiatives. The ideal candidate will have payroll and benefits experience and hands-on experience with UKG Pro WFM/UKG systems. This position offers the opportunity to work on impactful projects, collaborate with leaders, and drive innovation through technology.

Requirements

• Bachelor's degree required.
• 3-5 years of experience as a Business Systems Analyst or in a related role.
• Experience supporting and/or implementing enterprise level systems such as ERP, EHR, HCM, CRM, and Point of Sale.
• Familiarity with Jira or other project management applications.
• Working knowledge of agile methodology.
• Experience working with SQL and custom report creation.
• Experience writing user guides, project documents, and test plans.
• Experience performing UAT and regression testing.
• Strong organizational and problem-solving skills.
• Clear oral and written communication skills with the ability to effectively communicate technical details to non-technical audiences.
• Exhibit strong collaborative and team-focused skills and attitude.
• Be able to see the big picture as well as the smallest details.

Nice To Haves

• Payroll and benefits experience
• Hands-on experience with UKG Pro WFM/UKG systems
• Experience with UKG
• Business process improvement
• Enterprise applications

Responsibilities

• Serve as an integral member of the multi-disciplinary Business Systems team within the IT Department.
• Provide day-to-day support for business systems, including ERP, EHR, HCM, CRM, and Point of Sale platforms.
• Collaborate with departments throughout the organization on system upgrades, enhancements, and new implementations.
• Create and maintain project documentation, system documentation, training guides, and user resources.
• Develop custom reports and analytics using tools such as Power BI.
• Evaluate business processes for efficiency and implement automation opportunities where appropriate.
• Participate in enterprise technology projects from planning through implementation.
• Support user acceptance testing (UAT), regression testing, and system validation activities.
• Participate in the IT On-Duty evening and weekend emergency on-call rotation.
• Perform other duties as assigned.

Benefits

• Excellent benefits package, including medical, dental, and vision coverage
• Generous PTO package!
• 401K Program with company match
• Weekly Pay
• Tuition Reimbursement and Scholarship opportunities!
• Career growth and advancement opportunities
• Access to community amenities, including: Fitness center, Spa, Cafés, Swimming pools

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level