Business Systems Analyst VI – Enterprise Observability

Computer Task Group, IncUNAVAILABLE, UNAVAILABLE
Remote

About The Position

Drive the expansion of enterprise observability across a large-scale technology environment. CTG is seeking an experienced Business Systems Analyst VI to lead application onboarding into the organization's centralized Dynatrace observability platform. In this highly collaborative role, you'll coordinate cross-functional teams, manage onboarding roadmaps, establish observability standards, and help deliver enterprise-wide monitoring capabilities that improve system reliability, operational visibility, and incident response.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 7+ years of Business Systems Analysis, systems integration, or enterprise technology delivery experience.
  • Strong background leading complex, cross-functional technology initiatives.
  • Experience working in Agile environments with backlog management and delivery planning.
  • Excellent communication, stakeholder management, and organizational skills.
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

  • Experience with enterprise observability or monitoring platforms such as Dynatrace, Splunk, AppDynamics, or ELK is highly preferred.
  • Knowledge of cloud platforms, application architectures, telemetry concepts, and infrastructure monitoring is a plus.

Responsibilities

  • Lead enterprise application onboarding into the Dynatrace observability platform.
  • Coordinate onboarding workstreams across application, infrastructure, and platform engineering teams.
  • Manage Agile backlogs, onboarding roadmaps, milestones, and delivery schedules.
  • Partner with business and technical stakeholders to define telemetry requirements, monitoring standards, and success criteria.
  • Drive adoption of enterprise observability practices, including metrics, logs, traces, and events.
  • Ensure governance, compliance, and monitoring standards are consistently applied.
  • Track platform adoption, observability coverage, and operational performance through meaningful reporting and metrics.
  • Identify process improvements that increase onboarding efficiency and scalability.

Benefits

  • competitive benefit package
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