Business Systems Analyst Sr

Dayforce

13h•Remote

About The Position

We are seeking an experienced Senior Salesforce Business Analyst / Solution Specialist with deep expertise in Sales Cloud to partner with business stakeholders and deliver scalable, high-impact Salesforce solutions. In this role, you will act as a trusted advisor and subject matter expert (SME), translating business needs into technical solutions, driving platform enhancements, and leading end-to-end delivery across Salesforce initiatives.

Requirements

8+ years of experience as a Business Analyst, Salesforce BSA, or similar role
Strong expertise in Salesforce Sales Cloud (mandatory)
Hands-on experience with Salesforce configuration (declarative development)
Proven experience delivering Salesforce implementations and enhancements end-to-end
Strong understanding of business process mapping, requirement gathering, and solution design
Experience working in Agile/Scrum environments
Excellent analytical, problem-solving, and communication skills
Ability to bridge business and technical teams effectively
Bachelor’s degree in Computer Science, Engineering, Business, or related field preferred

Nice To Haves

Salesforce certifications such as: Salesforce Administrator, Salesforce Business Analyst, Sales Cloud Consultant
Experience with Salesforce CPQ / Revenue Cloud
Familiarity with Sales processes such as GoToMarket processes, Sales Compensation / Incentives, Outreach, Forecasting and Revenue Intelligence
Familiarity with Agentforce
Experience with reporting, dashboards, and data analysis in Salesforce
Strong consulting mindset with the ability to influence stakeholders
Ability to lead discussions, workshops, and executive-level presentations
Proven track record of driving Salesforce adoption and process optimization
Highly organized, self-driven, and capable of managing multiple priorities in a fast-paced environment
Deep understanding of Salesforce best practices and platform roadmap

Responsibilities

Collaborate with business stakeholders to elicit, analyze, and document business and system requirements
Translate requirements into functional specifications, solution designs, and user stories
Serve as a Salesforce Sales Cloud SME, providing strategic guidance on platform capabilities and best practices
Lead and support end-to-end delivery of Salesforce projects, including design, configuration, testing, and deployment
Perform Salesforce administration and configuration (declarative), including workflows, flows, validation rules, and security model
Partner with technical teams to ensure solutions are scalable, maintainable, and aligned with architecture standards
Conduct impact analysis, risk assessment, and solution feasibility evaluations
Support and lead User Acceptance Testing (UAT) to ensure solutions meet business requirements
Provide ongoing production support, troubleshooting issues and coordinating resolutions
Maintain and enhance Salesforce documentation, knowledge base, and release communications
Drive process improvements and adoption through training, demos, and stakeholder engagement
Manage stakeholder relationships and lead cross-functional initiatives and projects