Business Systems Analyst, Sr
About The Position
The Senior Business Systems Analyst (Sr BSA) at Ventura Foods will lead efforts to bridge business needs with technological solutions, providing advanced support and guidance to both business partners and development teams. This senior-level position involves technology discovery, in-depth process analysis, leading business requirements definition to successful completion strategic involvement in corporate initiatives, and functional oversight of complex projects. You will be a member of the Business Engagement Team and the project liaison between partner subject matter experts and the Information Technology team. This position is highly visible and interacts with partners within a specific Business Unit. The Business Systems Analyst is responsible for effective communication between partners and management as well as other support members and the Information Technology team. Additionally, the Sr BSA will guide less experienced or new team members, lead quality test planning efforts, elaborate detailed use cases that elucidate user experience requirements, manage User Acceptance Testing (UAT), and oversee deployment communications. This role requires extensive experience in the role ensuring high-impact project outcomes and continuous improvement within Ventura Foods. Major Duties and Responsibilities:Each Senior BSA role is aligned to a specific enterprise value stream and is expected to develop strong end-to-end process knowledge, partner closely with business and IT stakeholders, and help ensure requirements, testing, and solutions support efficient, integrated outcomes across the full lifecycle of that value stream. The primary focus area for this position is Order to Cash. You will lead business systems analysis for the end-to-end Order to Cash value stream, partnering across Commercial, Customer Service, Supply Chain, Finance, and IT to improve process flow, visibility, and business value using Oracle Fusion.
Requirements
- Bachelor's Degree in Technology, Engineering, or Business
- 5-10 years of progressively increasing responsibility as a BSA
- Equivalent business experience, with extensive involvement in process analysis, process design and documentation
- Involvement in complex large scale and high impact projects/platform implementations that add significant business value.
- Demonstrated experience supporting end-to-end Order to Cash processes, including order management, pricing and promotions, fulfillment, invoicing, accounts receivable, collections, and dispute/deduction management.
- Hands-on experience leading business process analysis, current/future-state mapping, and value stream optimization initiatives within O2C.
- Experience eliciting, documenting, and managing complex requirements that span multiple systems and teams, with a focus on improving flow, visibility, and data quality.
- Experience working with Oracle Fusion modules supporting Order Management, Inventory, Shipping, Billing, and Financials strongly preferred.
- Knowledge in multiple functional areas or be an expert in at least one of the following: Logistics, Product Lifecycle Management, and corporate systems (HR, Commercial, Finance, Supply Chain, and/or Operations).
- Demonstrate deep process knowledge of key end to end processes like Order to Cash (OTC), Record to Report, etc.
- Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools.
- Has direct participation and experience with multiple software platform implementations.
- Strong ability to partner across Commercial, Customer Service, Supply Chain, and Finance to translate business needs into integrated, cross-functional requirements.
- Proven leadership of UAT planning and execution for O2C-related solutions, including test strategy, defect management, and business signoff.
- Understanding of upstream/downstream integrations (e.g., CRM, EDI, warehouse/shipping systems) and their impact on the O2C lifecycle.
- Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc).
- Understanding of data systems, databases, software development life cycle, and information and application architecture.
- Experience leading the development of UAT and QA testing plans and cases.
- Ability to learn and adapt to new software and technology.
- Excellent interpersonal skills.
Nice To Haves
- Project management skills a plus.
Responsibilities
- Shape Demand: Support and partner in the identification and prioritization of business opportunities / ideas, focusing on long-term strategic goals. Lead the cultivation and refinement of these business ideas into actionable demands including comprehensive business cases.
- Process Analysis: Conduct detailed assessments of current business processes using flowcharts and analytical tools to document and help identify gaps, inefficiencies, bottlenecks, and areas for improvement which can be addressed through the use of technology.
- Business Requirements: Lead the elicitation and documentation of complex, cross-functional business requirements for corporate and strategic priority initiatives.
- Quality Assurance: Ensure business requirements are met by partnering with the QA team in blackbox testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution along. Identify potential risks and develop mitigation strategies to ensure project success. Engage in post-implementation reviews to identify lessons learned and drive continuous improvement.
- Stakeholder Communication: Facilitate effective communications between business partners, delivery teams, and executive stakeholders.
- Mentoring and Training: Guide less experienced and new BSA team members. Also work with Training and Development to create effective training media and training plans for end users of solutions.
- Additional responsibilities as assigned.
Benefits
- Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees
- Profit Sharing and 401(k) matching (after eligible criteria is met)
- Paid Vacation, Sick Time, and Holidays
- Employee Appreciation Events and Employee Assistance Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
