Business Systems Analyst Senior

Derex Technologies Inc•Washington, DC

1d•Hybrid

About The Position

This position is housed under the Application Software Development (ASD) Team of the Office of Information Systems (OIS) in direct support of Assigned projects within DHS. The Application Software Development Team is looking for a Master-Level Business Analyst whose primary responsibilities include capturing, verifying, and managing requirements and requirements traceability in support of product development, test and delivery. The role involves developing requirements, workflow, and system analysis. The analyst will work with business stakeholders and users to develop software requirements and specifications for current system enhancements, new system functionality, and new projects for use by customers. Responsibilities include analyzing, designing, and evaluating computer systems to address and satisfy business requirements, establishing functional, non-functional, and performance specifications, developing effective guidelines, and ensuring all project documentation meets established guidelines. The role also requires conducting business and technical presentations for the customer, providing innovative solutions to complex technical problems, and understanding and communicating government policies and regulations, operational missions, and goals for assigned programs. Collaboration with developers and QA is essential to ensure business and system requirements are met and to enhance functionality. The candidate will be responsible for the implementation and management of business-aligned IT services, ensuring the application platform is of high quality, defect-free, and adheres to industry standards for development, testing, and deployment methodologies. The candidate will become an integral part of the ASD Team, taking ownership of platform-related problems and demonstrating initiative and critical thinking to resolve challenges. This individual will work closely with DHS OIS and its partner agencies to ensure their priorities are met.

Requirements

15 years of experience.
Business Analyst with proven professional experience in capture, verify and manage requirements and requirements traceability in support of product development, test and delivery.
At least five years of experience in software requirements analysis and documentation.
Ability to work with all levels of client from end users to managers to obtain detailed system requirements.
Excellent communication skills.
Ability to facilitate working meetings, ask probing questions to elicit requirements and ability to understand the feedback to comprehend client responses to translate into documentable requirements.
Critical thinking and analysis skills.
Excellent writing skills to clearly document and communicate stakeholder requirements at various levels from high level to detailed.
Experience in creating system and user documentation is also required.
Working experience with Microsoft Office tools including MS Word, Excel and PowerPoint.
Experience with modeling tools such as Visio, Balsamic and requirements management tools such as Contour or Jira is a must.
Experience with Agile and SDLC methodologies.
Bachelor’s degree in Information Technology or related field or equivalent experience.

Nice To Haves

Master-Level Business Analyst

Responsibilities

Capture, verify, and manage requirements and requirements traceability in support of product development, test and delivery.
Develop requirements, workflow and system analysis.
Work with business stakeholders and users to develop software requirements and specifications for current system enhancements, new system functionality and new projects for use by customers.
Analyze, design and evaluate computer systems to address and satisfy business requirements.
Establish functional, non-functional and performance specifications.
Develop effective guidelines and ensure all project documentation meets established guidelines.
Conduct business and technical presentations for the customer.
Provide innovation solutions to complex technical problems.
Understand and communicate government policies and regulations, operational mission and goals for assigned programs.
Collaborate with developers and QA to ensure business and system requirements are met, and to enhance functionality.
Attend required training.
Perform backup support outside of the primary position function as assigned.
Implement and manage business aligned IT services.
Ensure the application platform is of high quality, defects free and adheres to industry standards for development, testing and deployment methodologies.
Interview and collaborate with stakeholders at multiple management levels to obtain requirements.
Document and manage software requirements.
Provide support for Developers, Test Team and client stakeholders in the creation and implementation of requirements.
Develop and update software documentation.
Develop and update User Guides.
Develop Design Document/RTM drafts.
Develop software Release Notes.
Develop Process Analysis and Standard Operating Procedures.
Provide Process and system diagrams using available tools.
Provide strategic advice to the lead, management and customers of the OIS.
Implement programming standards that support a secure and defect free application.
Interact daily with government clients in order to meet the technical requirements for new initiatives.
Work with Quality Assurance / Quality Control teams to insure the application remains secure and defect free.
Evaluate, design, and implement accepted programming standards as they relate to the SNAP E&T application and infrastructure.
Define and document processes to be used by all application developers on the team.
Plan, research, and recommend new equipment, software tools, and related technologies.
Use monitoring and performance analysis tools to troubleshoot and isolate application performance issues.
Update system and process documentation, produce user guides, ER diagrams, and SOPs as needed - Including Visio Network design drawings.
Other duties as assigned.