Business Systems Analyst, Principal

Viasat, Inc.

About The Position

As a key business systems analyst within the Business Operations Center of Excellence team, this position will work closely with After Market Services, Customer Operations, Logistics, Planning, Procurement, Asset Management, Manufacturing, Finance and IT functions to roll out solutions that will support the customer operations, order fulfillment and logistics functions. Candidates must understand the value of technology in supply chain to improve process, efficiency, and effectiveness.

Requirements

10+ years of experience in a lead business systems analyst role
Working knowledge in one of more top-tier enterprise resource planning (ERP) such as SAP / Oracle
Experience in analyzing requirements and performing gap analysis and solution design for improving operations processes
Understanding of Master Data requirements to support the customer operations, fulfillment and logistics functions
Understanding of the dependencies and integrations with other operations and finance functions of the enterprise
Understanding of data requirements gathering and ability to translate use cases and business requirements from stakeholders to a technical solutions development team
Possess excellent communication and interpersonal skills, with the ability to lead and effectively engage with individuals at all levels within the organization
Change management skills and ability to operate effectively in a fast-paced environment
Exercises judgment within generally defined practices and policies
Adept at understanding and translating physical and transactional flows into technical requirements and design
High analytical aptitude capable of interpreting data to identify trends
Ability to work independently while maintaining an organized and systematic approach to task completion
Bachelor’s degree in industrial engineering, business administration, supply chain, or related degree. May substitute applicable equivalent experience
Proficiency in MS Office Suite
US Citizenship required
Up to 10% travel

Nice To Haves

Expertise in implementation and support of ERP and CRM systems in a telecommunication / high tech / semiconductor domain
Knowledge of reporting and analytical tools
Work experience in both Agile and Waterfall project management environments, and experience with Jira software

Responsibilities

Evaluate systems deployed in the existing footprint relative to customer operations, fulfillment and logistics as well as integrations with other systems
Lead fit/gap analysis in current process and the accuracy and availability of master data to support relevant process
Provide business leaders with clear awareness of current state process and system capabilities
Utilize best practices and prior experience to lead the future systems implementation and rollout phases of systems and reporting tools
Communicate with peers and supervisors regularly, document work, meetings, and decisions
Support the global process owner for creating transformation roadmaps, resource management, key design decisions, and change request prioritization
Support the continuous evaluation of use cases, business requirements, business capability models, and system best practices to enable process and technology transformation
Work with functional subject matter experts and process leads to facilitate functional and technical specification documentation and approval
Support process managers and IT during the development and delivery of custom objects
Stay current on business system technologies relevant to supply chain