Business Systems Analyst (LMS)

RIVO HoldingsSan Diego, CA
Onsite

About The Position

RIVO is seeking an experienced Business Systems Analyst (LMS) to join their team. This role focuses on executing high-quality releases, reducing production defects, and scaling a consistent, auditable delivery process for their proprietary Loan Management platform (LMS). The ideal candidate is a self-starter with solid technical skills, a passion for UAT, and thrives in a fast-paced environment. This position offers the opportunity to deepen technical expertise while collaborating cross-functionally to create a consistent, auditable software delivery process.

Requirements

  • Hands-on experience writing requirements/AC and test scenarios/cases.
  • Proven UAT coordination and defect management chops.
  • Working knowledge of RBAC and the user-access lifecycle.
  • Comfortable in Jira/Azure DevOps (or similar).
  • Self-starter, ownership mindset—you proactively learn, clarify, document, and move work forward.
  • Clear communicator across technical and non-technical partners.
  • 1-4 years in Business Systems Analysis, Systems Analysis, Product Analysis, QA/UAT, or similar role.
  • Bachelor’s in Management Information Systems, or related field (or equivalent experience).

Nice To Haves

  • Prior experience in Lending, servicing, fintech, or regulated financial experience a plus.
  • Basic SQL for validation and audit/compliance familiarity a plus.

Responsibilities

  • Translate business needs into clear requirements, user stories, and acceptance criteria.
  • Map process changes across the loan lifecycle; call out impacts, dependencies, and risks.
  • Coordinate UAT: design scenarios, track execution, and secure sign-off.
  • Drive defect management: precise repro steps, severity, business impact, and follow-through.
  • Validate release readiness with checklists, documentation, and cross-team alignment.
  • Support access governance (on/offboarding, RBAC docs) with Ops and Compliance.

Benefits

  • Benefit from a schedule with no evening or weekend work
  • Up to $5,000 annually in childcare reimbursement
  • Exclusive access to comprehensive fertility treatment coverage
  • FREE weekly group workouts
  • Regular happy hours and company-wide events
  • Exclusive access to season long raffle drawings in the RIVO ticket section for Padres games
  • FREE coffee, energy drinks, and snacks
  • Company-paid parking or MTS pass
  • Perfect attendance incentive
  • Company paid holidays and PTO each year
  • Medical, dental, and vision plans with a 70/30 cost share
  • 401(k) plan with employer matching
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