Business Systems Analyst Intern

Trane Italia•La Crosse, WI

3d•Hybrid

About The Position

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. This internship is located in La Crosse, Wisconsin. Applicants must currently reside in the La Crosse area in order to be considered, as the position requires year-round availability while attending school full time. On-Site work Monday through Thursday and remote work on Friday. Work within the business operations support team to assist our field organization in process/application support of multiple business systems and processes.

Requirements

Must be a full-time student.
Must be enrolled in a 2 or 4 -year accounting, finance, management information systems, business administration, computer science, or related program OR in a bachelor's degree program in accounting, finance, management information systems, business administration, computer science, or related discipline.
Experience with Microsoft Office Suite required.
Must be able to work well and adapt to change in a fast-paced environment.
Excellent written, verbal, and interpersonal communication skills and ability to work in a team environment required.
Strong interpersonal skills required.
Strong customer service skills required.

Nice To Haves

Business system experience preferred.

Responsibilities

Log in and respond to support calls.
Troubleshoot/resolve transaction issues and coach user on appropriate process tasks and system functionality available to achieve their objectives.
Identify process and application problems and provide resolutions.
Observe and document malfunctioning software.
Create user guide documentation and update existing process documentation.
Participate in user acceptance testing for application deployment.
Lead and/or assist with project work within business operations support.
Complete application setups.