Business Systems Analyst II

Iowa State University•Ames, IA

3d•Hybrid

About The Position

The Office of Student Information (OSI) is excited to announce an opening for a Business Systems Analyst II position. This position is focused on the entire Workday Student ecosystem related to the responsibilities of the Financials team, including responsibilities related to the Office of Student Financial Aid, Accounts Receivable and Finance. The successful candidate will analyze and execute work with a cross-functional lens to ensure configuration has considered all possible down-stream and cross-stream impacts.

Requirements

Bachelor’s degree and 2 years of related experience
Problem-solving and solution-oriented mindset
Related experience in customer service, business systems analysis or related work (software development, network diagnostics, or solution design as examples) to show the execution of those skills.
Legally authorized to work in the U.S. on an ongoing basis without sponsorship.

Nice To Haves

Relevant professional certificate
Student information system implementation or support experience; preferably Workday Student
Project management experience
Experience with business systems analysis or related work (software development, network diagnostics, solution design)
Previous experience in a Financial Aid, Registrar's, or Bursar's office
Demonstrated ability to engage internal and external stakeholders in a technical capacity

Responsibilities

Assists with the collection, analysis, testing and documentation of data to support student business operations and configuration.
Performs the configuration of Workday to support the success of all stakeholder units.
Performs support ticket resolution or escalation as needed.
Executes continuous improvement efforts regarding policies and procedures, communication plans, and new processes to support stakeholder area success.