Business Systems Analyst II

Travel + Leisure Co.

About The Position

At Travel + Leisure, the Business Systems Analyst II works as a liaison between business and technical partners to elicit, analyze and evaluate user needs to guide system solutions that support overall business strategies. The Business Systems Analyst II defines scope and objectives and documents system requirements that drive system development, testing and implementation. Business and technical expertise are proficient to allow the Business Systems Analyst II to work on projects/initiatives with medium complexity. Tasks will primarily be completed independently, with occasional supervisory direction.

Requirements

  • Minimum Bachelor’s Degree or 5-7 years of Business Analyst experience.
  • Advanced Analytical Skills
  • Excellent Facilitation Skills
  • Proficient Time Management
  • Excellent Verbal Communication with peers, direct management and senior leaders
  • Knowledge of various SDLC methodologies including Waterfall and Agile
  • Proficient Wire Framing
  • Excellent Writing Skills
  • Excellent writing requirements documentation
  • Proficient in creating graphical visuals including Process Flows
  • Excellent Listening, Comprehension and Information Processing Skills
  • Ability to build and maintain effective relationships with various levels within the organization
  • Ability to recognize and apply, business analysis best practices to fit a variety of situations
  • Ability to communicate stakeholder’s rationale for decisions made and possible outcomes for those decisions
  • Ability to professionally challenge decisions made by project team as appropriate
  • Expert proficiency in Microsoft Office applications
  • Experience with diagramming tools, preferably LucidChart
  • Ability to use software, hardware, and peripherals related to job responsibilities
  • Minimum 5-7 years of experience as a Business Analyst
  • Experience working with various levels in an organization and in remote locations
  • Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Responsibilities

  • Perform as a liaison between IT and business unit(s) with minimal/limited supervision from Business and Systems Analyst III or above and/or other team members
  • Collect and review requirements using various elicitation techniques (e.g.: interviews, document analysis, workshops, surveys, business process descriptions, use cases, business and workflow analysis).
  • Document appropriate level of requirements based on the initiative needs
  • Develop requirements management plan for a project as needed
  • Assist in any business process redesign and documentation as needed for new technology and for enhanced technical solutions
  • Gain consensus on requirements from all impacted partners
  • Actively engage in and contribute to initiative discussions and issue resolution
  • Participate in Statement of Work reviews
  • Interpret architecture documents/roadmaps
  • Support all downstream consumers of requirements to ensure understanding and ability to execute against the requirements delivered
  • Work with Business Stakeholders, Architecture, PMO, QA, UAT and IT to manage change across all requirement deliverables
  • Performs other duties as needed
  • Minimal travel required (no more than 5%)

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program
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