Business Systems Analyst-ll - Growing Healthcare Organization

Fallon Health • Worcester, MA

21h • Remote

About The Position

Fallon Health is seeking a Business Systems Analyst II to bridge business operations, technology solutions, and enterprise data. This role combines traditional business analysis with hands-on data analysis to support healthcare business processes, system enhancements, production support, and strategic initiatives. The ideal candidate is equally comfortable facilitating requirements discussions with business stakeholders and writing SQL queries to investigate issues, validate business rules, and analyze data. Strong SQL and analytical skills are essential. This role needs to be competent in healthcare, QNXT platform (preferred), requirements analysis, and SQL-based validation. This position requires permanent work authorization in the U.S. We will not provide visa sponsorship or accept candidates on OPT/CPT for this role. We can only hire from the Following states for this position: MA, CT, RI, NH, NY (not Burroughs ).

Requirements

• Bachelor's degree or equivalent experience.
• 3+ years of Business Analyst, Systems Analyst, or Data Analyst experience.
• Strong SQL query writing skills including joins, aggregations, subqueries, and data validation techniques.
• Experience analyzing data in relational databases.
• Experience gathering requirements and documenting business processes.
• Strong analytical, problem-solving, and communication skills.
• One year Healthcare Industry experience required.
• Ability to prioritize, organize and follow-up in order to meet critical deadlines.
• Actively contributes to team discussions, workgroups and meetings.
• Ability to suggest ways to improve process, takes initiative.
• Good interpersonal, verbal, and written communication skills, ability to facilitate meetings.
• Moderate conceptual and analytical skills and business acumen.

Nice To Haves

• Healthcare payer experience.
• Experience with claims, membership, provider, finance, or eligibility data.
• Familiarity with QNXT, SQL Server, Power BI, Azure DevOps, or Alteryx.
• Experience supporting enterprise applications and data-driven decision making.
• QNXT platform (preferred)

Responsibilities

• Partner with business and technology teams to gather and document requirements.
• Analyze business processes, workflows, integrations, and system impacts.
• Write SQL queries to validate data, investigate issues, and support testing.
• Perform data analysis, reconciliation, and root cause investigations.
• Translate business needs into requirements, user stories, process flows, and data mappings.
• Support solution design, testing, implementation, and production support activities.
• Identify process improvement and automation opportunities.

Benefits

• Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level