GPS Business Systems Analyst I

MedImpact•San Diego, CA
•Onsite

About The Position

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! The Business Systems Analyst I (BSA) is a liaison between end-users/clients, GPS staff members and other MedImpact departments. The role reviews, analyzes, and evaluates basic to moderately complex business systems and user needs. The BSA formulates systems to parallel overall business strategies; writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Requirements

  • AA and 4+ years’ experience or equivalent combination of education and experience
  • Visio, Golden, Design software and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access).
  • JAVA, On-line transaction processing (OLTP), Integrated development platforms.
  • Familiar with relational databases and client server concepts.
  • Working knowledge of software development life cycle (SDLC).
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to apply common sense understanding to carry out simple one- or two-step instructions.
  • Ability to deal with standardized situations with only occasional or no variables.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Composure
  • Decision Quality
  • Organizational Agility
  • Problem Solving
  • Customer Focus
  • Drive for Results
  • Peer Relations
  • Time Management
  • Dealing with Ambiguity
  • Learning on the Fly
  • Political Savvy
  • While performing the duties of this job, the employee is regularly required to sit and talk or hear.
  • The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., “close vision”) to accurately read fine print, view computer screens, and handle small objects.
  • Requires adequate color vision and depth perception to support safety and precision in detail-oriented tasks.

Nice To Haves

  • Basic understanding of Medicaid, government-sponsored healthcare programs, pharmacy benefit management, claims processing, eligibility, prior authorization, reporting, or related healthcare operations preferred
  • Basic project planning skills (creation and definition)
  • Negotiation skills
  • Business requirements gathering and elicitation techniques
  • Conflict management skills
  • Leading and facilitating meetings
  • Interviewing skills to understand customer needs
  • Good interpersonal and communications skills(written/verbal)

Responsibilities

  • Provides support for both active and terminated MedImpact clients handling GPS related processes.
  • Functioning as a liaison between end-users, clients and other MedImpact departments.
  • With training and guidance, gathers, documents, and translate business needs into business and functional requirements and supports the development of system design specifications.
  • With training and guidance, develops and provides baseline and moderate technical query support in order to gather data, research and identify trends and solutions.
  • Assists Program Managers and other key stakeholders in the creation and maintenance of related documentation and materials pertinent to identified changes such as data or process flows, analytical reports, business rules, etc.
  • Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules.
  • Collaborates with key stakeholders to develop business processes that ensure developed application meets all project requirements.
  • Ensures that projects are completed on time, accurate to defined specifications and within budget.
  • This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).
  • Manage difficult or emotional client situations.
  • Respond promptly to client needs.
  • Solicit client feedback to improve service.
  • Respond to requests for service and assistance from clients.
  • Meet commitments to clients.

Benefits

  • Medical / Dental / Vision / Wellness Programs
  • Paid Time Off / Company Paid Holidays
  • Incentive Compensation
  • 401K with Company match
  • Life and Disability Insurance
  • Tuition Reimbursement
  • Employee Referral Bonus
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