GPS Business Systems Analyst I

MedImpact Healthcare Systems, Inc.•San Diego, CA

2d•$31 - $54•Onsite

About The Position

The Business Systems Analyst I (BSA) is a liaison between end-users/clients, GPS staff members and other MedImpact departments. The role reviews, analyzes, and evaluates basic to moderately complex business systems and user needs. The BSA formulates systems to parallel overall business strategies; writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Requirements

AA and 4+ years’ experience or equivalent combination of education and experience
Visio, Golden, Design software and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access).
JAVA, On-line transaction processing (OLTP), Integrated development platforms.
Familiar with relational databases and client server concepts.
Working knowledge of software development life cycle (SDLC).
Basic project planning skills (creation and definition)
Negotiation skills
Business requirements gathering and elicitation techniques
Conflict management skills
Leading and facilitating meetings
Interviewing skills to understand customer needs
Good interpersonal and communications skills(written/verbal)
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to write reports, business correspondence, and procedure manuals.

Nice To Haves

Basic understanding of Medicaid, government-sponsored healthcare programs, pharmacy benefit management, claims processing, eligibility, prior authorization, reporting, or related healthcare operations preferred

Responsibilities

Provides support for both active and terminated MedImpact clients handling GPS related processes.
Functioning as a liaison between end-users, clients and other MedImpact departments.
With training and guidance, gathers, documents, and translate business needs into business and functional requirements and supports the development of system design specifications.
With training and guidance, develops and provides baseline and moderate technical query support in order to gather data, research and identify trends and solutions.
Assists Program Managers and other key stakeholders in the creation and maintenance of related documentation and materials pertinent to identified changes such as data or process flows, analytical reports, business rules, etc.
Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules.
Collaborates with key stakeholders to develop business processes that ensure developed application meets all project requirements. Ensures that projects are completed on time, accurate to defined specifications and within budget.