Business Systems Analyst I

BlueCross BlueShield of South Carolina•Columbia, SC

About The Position

Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. This position is not eligible for sponsorship now or in the future. Work Environment: Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Requirements

Bachelor's degree
Associates degree plus an extra 2 years job-related experience for a total of 4 years of required work experience OR 6 total years required work experience.
2 Years of IT business analysis experience.
Basic knowledge of standard industry practices.
Able to acquire knowledge of procedures for the supported business unit.
Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units.
Good teamwork and interpersonal skills.
Understands how IT affects an organization and is able to link it to business processes.
Good analytical and conceptual skills.
Broad understanding of test plans and test matrices, project plans, and scope and design documents.
Microsoft Office.

Nice To Haves

Experience with BlueCross BlueShield of SC Information Systems
Annual Performance Review Process Management
PML (Public Mailing List) Architecture Management
Bonus Programs Management
Calendar
Power BI Creation
Power Automate (Process Automation) Enablement
Remote Worker Entry & Approval Management
Terminations Intake & Reporting

Responsibilities

Elicit and document user requirements to meet a business objective.
Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
Guide both technical and customer departments in the development of the systems that support the business solution.
Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
Validate the business need for solutions to business problems and process improvements.