Business Systems Analyst – Deltek Vantagepoint SME

Sigma Technologies•Perrysburg, OH

1d•Remote

About The Position

Sigma Technologies is seeking a strategic, technically minded Business Systems Analyst / Deltek Vantagepoint SME to support, optimize, and integrate our key business systems. In this role, you will serve as the bridge between IT and operations, ensuring that Deltek Vantagepoint and related systems support business goals, streamline workflows, and enable reliable reporting. You will be responsible for administration, enhancements, user support, reporting, integrations, and training—helping Sigma grow through efficient systems and data-driven insight.

Requirements

Education: Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field
Experience: Minimum 1 year of experience in an IT or systems role (ERP / business systems) — experience with Deltek Vantagepoint is strongly preferred
Proficiency in SQL, SSRS, and ERP reporting tools
Understanding of the software development lifecycle (SDLC) and project management methodologies
Excellent written, verbal, and interpersonal communication skills
Strong analytical, troubleshooting, and problem-solving abilities
Comfortable working under pressure, handling multiple priorities
Ability to engage with both technical and non-technical stakeholders
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Willingness to travel overnight as needed
Availability: 40 hours/week, Monday–Friday, 8:00 AM – 5:00 PM Eastern Time; occasional evening or weekend work as needed
Dependable transportation, a valid driver’s license, and insurance
Ability to successfully pass a background check, drug test, and driving record check
Authorized to work in the U.S.
Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods of time.
Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must have the physical ability to express or exchange ideas by means of the spoken word and convey detailed or important spoken instructions to other workers accurately, often in a group setting.
Must have the ability to receive detailed information through oral communication, and to make discriminations in sound.
Must have the ability to pick up computer hardware (up to 30 pounds), physically set up workstations/network hardware, and plug devices into the network (bending down, reaching under desks, etc.)

Nice To Haves

Deltek Vantagepoint Master Certification is preferred
Experience working in an implementation team is preferred

Responsibilities

Act as the primary subject matter expert and administrator for Deltek Vantagepoint
Provide technical support, troubleshoot issues, and resolve system incidents
Maintain system integrity: enhancements, patches, updates
Manage user setup, security, and permissions
Partner with business stakeholders to gather requirements and improve workflows
Analyze, document, and refine business processes; propose system improvements
Build and maintain custom reports using SQL, SSRS, and ERP reporting tools
Ensure data accuracy, consistency, and integrity across modules
Support data migrations, system integrations, and automation efforts
Create/maintain user documentation and training resources
Conduct training for new and existing users
Lead quality assurance, testing, and validation of system changes
Handle service requests and incident resolution within SLA targets
Escalate complex issues and coordinate resolutions with appropriate teams
Facilitate lessons learned and project post-mortem activities
Act as a change agent; continuously challenge the status quo
Perform additional duties as assigned