Business Intelligence Analyst (SME)

DecisionPoint | Cortek

23h • Remote

About The Position

DecisionPoint seeks a Senior Business Intelligence Analyst (Subject Matter Expert) to lead enterprise-level analytics, process transformation, and stakeholder engagement in support of the Department of Defense Casualty and Mortuary Affairs (CMA) mission. This position will translate operational needs into data-driven solutions that improve readiness, case management efficiency, and decision visibility. The Business Intelligence Analyst (SME) will serve as a trusted advisor to government leadership, leading requirements analysis, performance reporting, and sustainment of critical mission systems. This position is fully remote. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.

Requirements

• Must hold an active Secret clearance.
• Bachelor’s degree in Data Analytics, Business Administration, Information Systems, or a related discipline.
• Minimum 10 years of experience supporting data analytics, business process improvement, or enterprise requirements management for defense or federal programs.
• Proficiency with Power BI, Tableau, or other BI tools for dashboard and metric visualization.
• Experience conducting requirements analysis, mission mapping, and process modeling using tools such as Visio, Jira, or Confluence.
• Understanding of data governance, report automation, and performance management frameworks.
• Strong analytical and problem-solving abilities.
• Excellent facilitation and communication skills, especially with executive stakeholders.
• Demonstrated success managing multi-agency collaboration and complex process documentation.
• Ability to transform data into mission insight and sustain ongoing process maturity.

Nice To Haves

• Knowledge of Casualty and Mortuary Affairs operations, mission workflows, and DoD human capital systems preferred.
• Certified Business Analysis Professional (CBAP) or PMI-PBA.
• Microsoft Certified: Data Analyst Associate or equivalent.
• ITIL Foundation or Lean Six Sigma Green Belt.

Responsibilities

• Engage directly with CMA stakeholders to gather and validate business and functional requirements that enhance mission support systems.
• Lead requirements elicitation, mapping As-Is and To-Be business processes to identify operational gaps and opportunities for data-driven improvement.
• Coordinate communications, training, and stakeholder engagement to ensure consistent understanding and adoption of system enhancements.
• Develop and maintain traceability matrices linking requirements to deliverables and sustainment milestones.
• Design, test, and deploy automated reporting dashboards to visualize operational metrics and readiness indicators for leadership.
• Conduct mission mapping to integrate data and analytics capabilities across CMA sub-functions (e.g., casualty case tracking, mortuary operations, family liaison support).
• Ensure alignment between analytics outputs and enterprise data governance, configuration management, and quality assurance frameworks.
• Support continuous process improvement by developing performance baselines, trend analyses, and actionable recommendations.
• Collaborate with technical teams to translate user needs into functional BI products, ensuring scalability and compliance with security standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees