Business Systems Analyst

Marathon Petroleum•Findlay, OH

About The Position

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Position Summary The Business Systems Analyst is a business representative for the end-to-end processes used within several Commercial product lines including, but not limited to, Enterprise Trading & Risk Management (ETRM), Marketing Pricing & Rates (MPR), Operational Margin (OM), End Product Sales Forecast (EPSF), and Product Availability & Allocations (PAA). The role interacts with business leaders, subject matter experts, and solution delivery to validate functional and system requirements, develop business cases, explore and implement process improvement suggestions, and execute problem resolutions within Commercial systems. The successful candidate will be a highly motivated self-starter, with strong attention to detail and interpersonal skills and tenacity to work through process improvements and change readiness opportunities for the benefit of MPC. The candidate will work with a wide array of organizations and business functions within MPC. It will also work closely with Product Owners and the Product Teams to troubleshoot issues and advocate for changes on behalf of the business. The candidate should be able to work in a team environment and maintain a strong business partnering focus. This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate's experience and qualifications.

Requirements

Bachelors Degree in Information Systems, related field or equivalent experience
2+ years of relevant experience required
Agile Methodology - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.
Analytical Thinking - Strong problem-solving skills to identify architectural challenges, analyze requirements, evaluate options, and propose effective solutions.
Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
Business Analysis - Analyzing current business state within the context of future business state expectations and determining whether new business strategies are needed to address existing issues or meet new needs. Estimating the level of effort to enhance or expand current business strategies.
Business Partner Relations - The process of acting as a trusted advisor and building strong relationships with colleagues and the business to drive business performance.
Business Process Modeling & Redesign - Execution of key business process with the objective of achieving a quantum jump in performance measures such as return on investment (ROI), cost reduction, and quality of service.
Change Management - The process of controlled identification, planning and implementation of required initiatives to prepare, support and help individuals, teams and organizations to navigate through change.
Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
Incident Management - Ensuring that any incidents affecting processes and performances of relevant technology services or systems are managed appropriately to mitigate risk and minimize disruption.
Quality Assurance - The process to ensure organizational activities are designed to ensure that an organization is providing the best possible product or service to customers.
Requirements Management - The process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change while also communicating to relevant stakeholders.
Software Development Life Cycle (SDLC) - A process used by the software industry to design, develop and test high-quality software.
Specification Development - Understanding the context, stakeholders and requirements or features of a product or application and detailing the specifications around them.
MINIMUM QUALIFICATIONS: Bachelor's Degree in Information Technology, related field or equivalent experience.
3+ years of relevant experience

Responsibilities

Provides day-to-day system administration support for at least one product line within the Commercial application space (OM, EPSF, or PA&A). Also expected to support RightAngle and other ETRM applications, Sales Data Flows, and Market Pricing & Rates over time.
Conducts thorough analysis of existing processes and systems to identify areas for improvements in the Commercial application space.
Collects and analyzes data to identify trends, patterns, and insights that can inform business decisions.
Creates and maintains reports and dashboards to track key performance indicators.
Develops process maps and workflow diagrams to illustrate current and future states of business processes; identifies bottlenecks and areas for optimization within existing workflows.
Provides input and conducts testing for the development and implementation of new systems or process enhancements for supported product lines.
Communicates to internal stakeholders and trains end-users on new systems or process enhancements.
Ensures business needs are clearly communicated and understood by all stakeholders.
Ensures implemented solutions meet business requirements and quality standards for short and long-term supportability.
Monitors industry trends and best practices to identify opportunities for continuous improvement.
Ability to prioritize work items and be adaptable to changing priorities
Manages the definition of business processes in order to measure, analyze, improve and control the process being reviewed.
Communicates effectively with stakeholders, aligning the understanding of requirements, and identifying cross functional changes/impacts of the specifications for solution delivery.
Develops recommendations for appropriate systems alternatives and/or enhancements to current systems.
Investigates business performance and other measures to gain insight and drive business planning; applies continuous iterative processes.
Performs cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
Supports implementation of ways to improve working processes in the team.
Supports monitoring the execution of IT service management practices around incident, Change, Problem and Solution Development Lifecycle (SDLC) delivery methodologies for improvement and collaboration, including more advanced configuration tasks.
Coordinates test case development, execution and support of strategy creation for technology delivery.
Plans, executes, and documents user stories, user feedback to support the development of prototypes and wireframes.

Benefits

Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement.
Detailed benefit information is available at https://mympcbenefits.com.
The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.

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