Business Systems Analyst

Itero Group

3d

About The Position

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.
Role Overview:

We are seeking an experienced Business Systems Analyst to drive the development and enhancement of our technology solutions. This strategic role combines technical expertise with business acumen to deliver scalable reporting and analytics solutions that meet stakeholder needs. The ideal candidate will bridge the gap between business requirements and technical implementation while ensuring alignment with organizational goals.

Requirements

• Bachelor's degree in Business, Computer Science, or related field
• 5+ years of experience as a Business Systems Analyst or similar role
• Proven expertise in Azure DevOps (ADO)
• Demonstrated experience with Power BI and enterprise reporting solutions
• Strong background in managing high-volume data systems
• Experience leading content/report authoring teams
• Excellent stakeholder management and communication skills

Nice To Haves

• Advanced degree in relevant field
• Agile/Scrum certification
• Experience in tax technology solutions
• Knowledge of embedded analytics and reporting architectures
• Track record of successful enterprise-scale product launches
• Experience with change management in complex organizations

Responsibilities

• Define and maintain product roadmaps aligned with business strategy and objectives
• Scope and prioritize product backlog based on business value and customer impact
• Maintain oversight of budget, resources, scope, and timing to meet established goals
• Function as a product evangelist, building awareness and understanding among stakeholders
• Coordinate alignment across Tax Partners, Security, Legal, Risk Management, Marketing, and Global IT teams
• Elicit and document business needs, assumptions, constraints, and success measures
• Perform gap analysis between current and future states to drive scope and prioritization
• Analyze business processes to identify patterns and automation opportunities
• Create detailed business and system requirements using various documentation methods
• Design mockups and wireframes to support UI/UX development
• Study user behavior and feedback to advocate for user needs while balancing technical complexity
• Build trust and positive relationships with diverse project and product stakeholders
• Serve as liaison between business stakeholders, project teams, and user communities
• Support successful User Acceptance Testing, pilots, and rollouts
• Manage and communicate project risks, particularly regarding scope changes
• Maintain detailed knowledge of business functions and functional owners within the portfolio
• Understand solution architecture sufficiently to assess enhancement impacts
• Support root cause analysis of escalated issues
• Maintain awareness of technology updates to ensure cost-effective solutions
• Demo and articulate technology value propositions
• Guide reporting and dashboard implementation across the platform ecosystem

Benefits

• Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
• Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
• Retirement Savings: 401(k) plan with company match and auto-enrollment.
• Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
• Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
• Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level