Business Systems Analyst, D365

Trust Automation•San Luis Obispo, CA

1d•Onsite

About The Position

Under the supervision of the ERP Supervisor, the Business Systems Analyst, D365 will serve as a functional subject matter expert across all D365 F&O modules including Finance, Sales and Marketing, Supply Chain Management, and Master Planning. This is an internal, hands-on position within the IT organization, acting as the bridge between business operations and the D365 F&O platform. The analyst works directly with business stakeholders to gather and document requirements, design functional solutions, and drive the configuration and implementation of D365 F&O capabilities.

Requirements

Bachelor's degree or equivalent work experience in Computer Science, Accounting, Management Information Systems, Business Administration, or related field.
3–5 years of hands-on experience configuring and implementing D365 F&O Supply Chain Management, Master Planning, Finance, and Sales and Marketing modules.
Demonstrated experience working across multiple D365 F&O functional areas including Supply Chain Management, Master Planning, Finance, and Sales and Marketing.
Strong knowledge of manufacturing processes including production control, MRP planning, BOMs, routing, and shop floor control.
Working knowledge of Planning Optimization, MRP, and demand forecasting configurations within D365 F&O.
Understanding of Power Platform (Power BI, Power Automate, and Power Apps) and F&O integration.
Knowledge of best practices in D365 F&O development and system configuration
Understanding of workflow design and approval hierarchies in D365 F&O
Deep understanding of ERP architecture and data flow across modules
Ability to troubleshoot system issues and identify root causes
Analytical mindset with strong problem-solving capabilities
Excellent verbal and written communication skills for both technical and non-technical audiences
Ability to facilitate meetings with executives, managers, and end-users
Collaborative team player who takes ownership of deliverables and drives work to completion.

Nice To Haves

Microsoft Dynamics 365 certification in one or more functional modules (Supply Chain Management, Finance, or related) is preferred.

Responsibilities

Partner with stakeholders across finance, sales, supply chain, procurement, and operations to elicit, document, and translate business requirements into D365 F&O functional solutions.
Partner with IT and business leadership to align D365 roadmap priorities with evolving operational needs.
Lead fit-gap analysis sessions across all functional areas to identify process gaps and design scalable, practical D365 configurations that meet business needs.
Own the full solution design lifecycle — from initial requirements gathering through functional specification, configuration, testing, and deployment.
Evaluate existing business processes, identify inefficiencies, and develop D365-based solutions that drive measurable improvement.
Develop and maintain functional design documents, business requirement documents (BRDs), and configuration specifications across all modules.
Configure, implement, and support D365 F&O modules across the full functional spectrum, with primary focus in Supply Chain Management and Master Planning.
Stay current on Microsoft D365 F&O release waves, new features, and best practices — evaluating applicability and making recommendations to the ERP Supervisor.
Manage and prioritize a backlog of system enhancements, bug fixes, and configuration requests in collaboration with the ERP Supervisor.
Identify and resolve functional configuration issues across all D365 F&O modules, escalating technical issues to development resources when needed.