Business Systems Analyst Consultant (Database/API)
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Consultant within PNC's Digital Payments organization, you will be based in Pittsburgh, PA, Dallas, TX, Birmingham, AL, Cleveland, OH, Phoenix, AZ, Denver, CO, or Rhode Island. The BSA should have hands‑on experience supporting API integrations, including understanding request/response structures, parameter fields, POST operations, and error responses. They should be able to translate business requirements into clear API specifications, validate data mappings, and partner closely with engineering and QA teams to ensure reliable integrations. We are seeking a highly skilled Lead Business Systems Analyst with a strong understanding of Agile principles to lead the analysis, design, and implementation of complex business systems, bridging the gap between business needs and technical solutions. Experience with user story creation, backlog management, and the ability to facilitate collaboration within a cross-functional team, while leading the analysis and translation of business needs into technical requirements within an iterative development process.
Requirements
- Experience as a Business Systems Analyst with proven ability to lead complex projects.
- Strong understanding of business processes and ability to translate them into technical requirements.
- Expertise in system analysis methodologies, indicating data modeling, process mapping, and requirements gathering.
- Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels
- Manual testing Skills
- Excellent Communication Skills
- Analytical
- Functional requirements gathering
- Agile
- Data Analysis
- SQL, MySQL
- Gap Analysis
- UI/API/DB knowledge of each component and how they interrelate
- Jira
- Scrum
- DevOps Tool: Jenkins, BitBucket
- Experience with data analysis
- University / college degree, with 3+ years of relevant / direct industry experience.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Nice To Haves
- API Integration
- Application Development
- Business Management
- Customer Solutions
- Data Analysis
- Design
- Group Problem Solving
- Process Improvements
- Release Management
- Software Solutions
- User Experience (UX) Design
- CBAP (Certified Business Analysis Professional) certification
Responsibilities
- Requirements Gathering and Analysis
- Documentation
- Quality Assurance and Testing
- Stakeholder Management
- Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
- Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements.
- Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed.
- Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results.
- Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
