Business Systems Analyst, Automation (Google Apps Script)

Luminize•San Diego, CA

10d•$120,000 - $150,000•Onsite

About The Position

At Luminize, we help brands win, and as one of the top 5 Amazon sellers in the US, we're looking for top performers to grow with us. We're looking for a systems-minded builder who thrives on turning chaos into clean, scalable automation. As our Business Process Automation Specialist, you'll own the automation layer that lets Luminize manage 80+ brands without linear headcount growth, designing, building, and maintaining the custom tools, integrations, and AI-powered workflows that connect our entire operation. This is one person, no engineering team, and a mandate to delete work before you wire it together.

Requirements

Hands-on Google Apps Script and advanced Google Sheets that you have written yourself, not directed someone else to write.
At least one of Zapier or Make.com running in production.
A track record of finding your own work. You walk into an unfamiliar operation, sit with people, and come back with something worth building, rather than waiting for a spec.
Comfort telling a department lead that their process should be redesigned, or should not be automated at all. Half this job is deleting steps before you wire them together.
Typically this looks like five or more years of building this kind of thing, but a body of work matters more to us than the number.

Nice To Haves

Working knowledge of REST APIs and webhooks, including authentication, pagination, and rate limiting
Experience with at least one LLM API or AI tool in a production workflow
A degree in Business Administration, IT, Computer Science, or a related field
Experience with other automation platforms, whether that's n8n, Workato, Power Automate, Retool, Airtable, or AppSheet
Google Workspace administration experience
SQL, or comfort building reporting on top of Looker Studio and BigQuery
Experience in a high-growth or multi-client environment

Responsibilities

Partner with department leads to identify high-impact manual workflows and quantify the cost of the status quo: hours lost, errors made, delays, and missed handoffs.
Translate ambiguous business problems into scoped, deliverable solutions, push back when a process needs redesign before it can be automated, and eliminate redundant work across teams.
Architect, build, and maintain custom tools across the Google ecosystem (Apps Script, Sheets, Docs, Forms) as our primary internal SME.
Use Zapier, Make.com, and Asana to create automated handoffs between teams. For example, a completed Supply Chain task that triggers a Catalog notification with all required inputs pre-populated.
Build integrations across Asana, HubSpot, Google Workspace, Slack, and Looker Studio to eliminate manual data entry and keep data in sync in real time.
Automate recurring end-to-end processes like client onboarding, reporting pipelines, and internal HR workflows, and error-proof inputs across the org with validation, guardrails, and exception handling.
Identify where LLMs (Gemini, Claude, ChatGPT) can replace manual analysis, summarization, categorization, or extraction work.
Build production AI workflows for use cases like client feedback categorization, meeting transcript analysis, and document parsing, and stay ahead of the curve as new tooling emerges.
Drive adoption of new systems through training, documentation, and hands-on end-user support.
Write and maintain SOPs and runbooks so every workflow is transparent, supportable, and immediately transferable.
Partner with IT and Business Systems on shared infrastructure, access controls, and tool governance.