Business Systems Analyst 2

The Ohio State University • Rincon, GA

2d • Onsite

About The Position

The Business Systems Analyst is responsible for the day-to-day maintenance and support of IT applications. Serving as a liaison between Operations and Development teams, this role ensures effective communication and resolution of system-related issues. Key responsibilities include managing tickets, performing application maintenance tasks, maintaining user security roles and permissions, monitoring error queues, and ensuring data accuracy and completion of assigned time-based tasks. When necessary, the analyst may travel to on-site locations to troubleshoot issues, implement solutions, or escalate concerns appropriately. This position supports a variety of applications, including but not limited to supply and warehouse management systems, robotics platforms, and artificial intelligence solutions. The analyst plays a critical role in sustaining operational efficiency and enabling technology-driven improvements across the organization.

Requirements

• Bachelor's degree
• 2 years of supply and warehouse management systems support experience

Responsibilities

• Day-to-day maintenance and support of IT applications
• Serve as a liaison between Operations and Development teams
• Manage tickets
• Perform application maintenance tasks
• Maintain user security roles and permissions
• Monitor error queues
• Ensure data accuracy and completion of assigned time-based tasks
• Troubleshoot issues, implement solutions, or escalate concerns appropriately
• Support supply and warehouse management systems, robotics platforms, and artificial intelligence solutions

Benefits

• An array of retirement plan options, each with a generous employer contribution
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one
• Paid vacation and sick leave, including short and long-term disability and paid parental leave
• Public Service Loan Forgiveness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level