Business Systems Administrator

Cynet Systems•Odessa, TX

6h•Onsite

About The Position

This role is responsible for ensuring consistent and ongoing business system usage, providing user assistance, coordinating the local user community, and delivering user training. The administrator will also coordinate the creation and maintenance of user accounts, monitor and authorize system account requests, and address system errors. Additionally, the role involves tracking system feedback, maintaining an organized archiving system for corporate documents, and contributing to quality customer service. The Business Systems Administrator will operate the business system, deliver user support, and prepare reports and analysis for assigned accounts/tasks.

Requirements

Ability to handle sensitive information in a confidential manner.
Business System Administration.
User Support.
Report Preparation.
Data Analysis.
User Training.
Account Maintenance.
Document Archiving.
Experience in Field operations.
Experience in Product and Service Delivery (PSD).

Responsibilities

Ensure consistent and ongoing business system usage.
Provide user assistance as required and coordinate the local user community.
Deliver local user training as needed.
Coordinate the creation and maintenance of user accounts in the system.
Monitor and ensure authorization of system account requests.
Police and correct system errors and remove obsolete and duplicate items.
Track and ensure a response to all system feedback, Help requests, bugs, and idea submissions.
Maintain an organized archiving/e-filing system of corporate documents.
Contribute to quality customer service.
Operate the business system and deliver user support in the assigned organization.
Maintain business systems, preparing reports and analysis for assigned accounts/tasks.