Business System Developer- Onsite Overland Park, KS
About The Position
Provide technical expertise in analyzing, designing, implementing, and maintaining Enterprise applications in support of Netsmart’s operational needs. This position is not available for visa sponsorship or relocation assistance About the Role We’re looking for a Business System Developer to join our Enterprise Applications team and serve as a technical leader supporting critical tools that power our R&D and Marketing organizations. In this role, you’ll act as a primary Subject Matter Expert (SME) for Jira Cloud and Wrike, delivering both strategic project work and day-to-day operational support. You’ll work closely with cross-functional stakeholders to design, build, and maintain scalable business system solutions that improve efficiency, enhance transparency, and enable teams to do their best work. This role blends hands-on development, system administration, and stakeholder partnership, making it ideal for someone who enjoys both technical depth and business impact. Why This Role Matters The systems you’ll support and enhance are mission-critical: Jira Cloud supports approximately 2,000 R&D users, powering software delivery and service workflows Wrike supports Marketing teams (~50 users) for go live events and go to market campaigns Recently, the team: Successfully migrated 500,000+ Jira issues from On-Premise to Jira Cloud Built and supported key integrations with ServiceNow and Salesforce Developed a Salesforce integration to upload billable engineering timecards and automate professional billing services Your work will directly impact on how teams plan, execute, and deliver across the organization. What You’ll Do
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience
- 5+ years administering enterprise SaaS platforms (e.g. Jira, Salesforce, ServiceNow)
- 3+ years designing, developing, scripting, and testing production-grade software
- Intermediate proficiency in at least one modern programming language (Java, JavaScript, Python, or C++)
- Strong written technical documentation skills
- Proven troubleshooting and problem-solving abilities
- Strong interpersonal skills with the ability to build trusted stakeholder relationships
- Must be able to work out of Overland Park, KS
Nice To Haves
- Hands-on experience administering Jira Software
- Experience with Azure or another major cloud platform
- Python scripting experience
- Experience automating repetitive administrative tasks
- Experience transforming manual processes into self-service workflows
- Familiarity with Terraform or other Infrastructure-as-Code (IaC) tools
- Familiarity with ITIL concepts (incident, problem, change, knowledge management)
- Experience using AI-assisted development or project management tools
Responsibilities
- Participate across the full Software Development Lifecycle (SDLC): design, develop, test, deploy, maintain, monitor
- Design and implement integrations, custom workflows, automations, and extensions for SaaS platforms
- Write high-quality, production-grade code with appropriate testing, documentation, logging, and error handling
- Build scalable, supportable solutions aligned with architectural patterns and enterprise standards
- Monitor system health and performance using enterprise logging and monitoring tools
- Provide advanced production support, including root-cause analysis and system upgrades
- Lead and execute platform upgrades and continuous improvement initiatives
- Partner with business and technology stakeholders to gather requirements and define milestones
- Translate business needs into clear technical designs and solutions
- Communicate progress, risks, and delivery timelines with transparency
- Serve as a liaison between technical and non-technical teams
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
