Business System Analyst | $85K-$100K + Remote | Industry Leading Global Freight Forwarder

PhillyTech.Co•Baltimore, MD

6d•Remote

About The Position

This role is fully remote in the US. ARE YOU READY TO HELP AN INDUSTRY LEADER DIGITALLY TRANSFORM THEIR LEGACY SOFTWARE WITH NEW MODERN TECHNOLOGY? Our client is an industry-leading international freight forwarding, customs brokerage, and supply chain management company that has been helping businesses navigate global trade since 1915. The company is undergoing a major digital transformation initiative focused on retiring legacy systems, rebuilding integrations, implementing modern platforms, and introducing new automation and AI-driven capabilities across the organization. They are actively modernizing the technology stack that powers their operations, customers, vendors, and global partner network. This role is ideal for Business Systems Analysts who have worked within freight forwarding or customs brokerage environments, particularly those with experience using CargoWise, Chain.io, Logixboard , or similar freight forwarding technology platforms. We are looking for someone who naturally takes ownership, enjoys solving ambiguous problems, communicates confidently with stakeholders, and brings energy and initiative to every project. We want builders who create momentum, not people who simply wait for tickets to be assigned. You understand how international freight forwarding works, including customers, overseas agents, carriers, customs brokerage, and operational workflows. You know how technology supports those operations and enjoy improving them. This is an exciting opportunity to help shape the future technology ecosystem of an industry leader to make meaningful investments in automation, integrations, operational efficiency, and digital transformation. Join during a company-wide technology transformation Help replace legacy systems and modernize core infrastructure Work directly with CargoWise, Chain.io, Logixboard, customer integrations, APIs, automation, and the technology that powers international freight forwarding operations. Significant exposure to executive leadership and cross-functional stakeholders Opportunity to grow alongside a rapidly evolving technology organization Collaborative, entrepreneurial culture where initiative and ownership are valued Stable, profitable company with more than 110 years of success

Requirements

3-7+ years of Business Systems Analyst or similar experience within a freight forwarding, customs brokerage, or international logistics organization
Hands-on experience with CargoWise strongly preferred.
Experience with Chain.io, Logixboard, or similar freight forwarding platforms is also highly desirable.
Confident communicator with a high ownership mentality who enjoys working directly with business stakeholders, driving projects forward, and solving problems proactively.
Strong experience supporting software implementations, systems integrations, digital transformation initiatives, or business process improvement projects.
Proven experience coordinating project timelines, milestones, testing activities, and go-live execution.
Ability to manage multiple priorities simultaneously in a fast-moving environment.
Self-starter with strong ownership mentality and the ability to operate independently.
Entrepreneurial mindset with a desire to build, improve, and drive change rather than simply maintain existing processes.

Responsibilities

Support the migration away from legacy systems and modernize core business platforms.
Lead and coordinate systems integration projects involving customers, vendors, overseas agents, carriers, and business partners.
Support the implementation, optimization, and ongoing enhancement of CargoWise and other freight forwarding technologies such as Chain.io, Logixboard, and related integration platforms when applicable.
Gather business requirements, analyze operational workflows, and translate business needs into actionable technical solutions.
Coordinate project timelines, testing, UAT, deployments, and successful go-live execution.
Partner with operations, technology, customers, vendors, and executive leadership to ensure successful project delivery.
Identify opportunities to automate manual processes, improve workflows, and drive digital transformation initiatives across the organization.
Support production deployments, troubleshoot implementation issues, and help ensure long long-termess of newly delivered solutions.