Business System Analyst
About The Position
The Component Operations Supply Chain IT team is at the forefront of transforming our supply chain through technology. We specialize in implementing and optimizing our Supply Chain ERP solution, a critical backbone for managing everything from procurement to delivery. Our expertise ensures seamless integration of processes, providing real-time visibility and control over our entire supply chain operations. We empower data-driven decisions that enhance efficiency, reduce costs, and improve overall operational agility. As a Business Systems Analyst, you will collaborate with a team of skilled engineers and interact with business partners. You will plan, direct, and coordinate central initiatives for the Component Operations Supply Chain IT org.
Requirements
- Bachelor’s degree in management information systems (MIS), Industrial Engineering, Supply Chain Management, Computer Science, or a related field.
- 2+ years of experience as a Business Systems Analyst, IT Analyst, or Quality Engineering Specialist.
- Foundational understanding of manufacturing quality processes such as Non-Conformance Reports (NCR), Corrective and Preventive Actions (CAPA), Failure Analysis, or 8D problem-solving methodologies.
- Familiarity with enterprise Supply Chain Management (SCM) or Enterprise Resource Planning (ERP) software, including Oracle Fusion SCM/ERP, SAP S/4HANA, NetSuite, Siemens Team Center or standalone Quality Management System (QMS) / Manufacturing Execution System (MES) platforms like MasterControl, TrackWise, or Arena.
Nice To Haves
- Proficiency in drafting process flowcharts and mockups using tools.
- Basic SQL skills for querying relational databases and verifying data flows.
- Experience with issue tracking and agile project management tools such as Jira, Confluence.
- Strong analytical thinking and problem‑solving mindset with ownership and accountability.
- Direct experience with Failure Analysis (FA) lab workflows, serialized inventory tracking, or shop-floor line fallout processes.
- Hands-on exposure to Oracle Fusion Quality, Inventory Management, Manufacturing Cloud, or custom portals developed.
- Familiarity with data integration methods including REST APIs, webhooks, or middleware tools such as Oracle Integration Cloud (OIC).
- Experience of creating reports or dashboards or Oracle Transactional Business Intelligence (OTBI).
- Familiarity with AI-enabled productivity and planning tools.
Responsibilities
- Acts as the primary interface between Information Technology and specific business areas, identifying the business's information needs, defining requirements, identifying and evaluating potential solutions, creating project and process specifications, and working with cross-functional teams to develop and implement solutions.
- Collaborate with stakeholders and cross-functional teams to define project scope, deliverables, resource requirements, and timelines and risk.
- Manage end-to-end delivery of multiple initiatives using Agile methodologies.
- Partner with external vendors and service providers to oversee integrations, deliverables, contract obligations, and overall project quality.
- Adapt and thrive in fast-changing, ambiguous environments, utilizing new technologies and decision-making.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
- flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
