Business System Analyst

DexCom • San Diego, CA

2d

About The Position

The Maximo Business Analyst & Reporting Analyst is responsible for supporting and optimizing IBM Maximo solutions through business process analysis, reporting development, user training, and functional support. This role serves as the primary liaison between business stakeholders and technical teams, ensuring that Maximo capabilities, reporting solutions, and business processes align with operational objectives. A key responsibility of this position is driving Maximo 2.0 user adoption through comprehensive training programs while developing and maintaining enterprise reporting solutions using BIRT, Cognos, Power BI, MAS Reporting, and other reporting technologies.

Requirements

• Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or related field, or equivalent experience.
• 3–5 years of experience supporting IBM Maximo as a Functional Analyst, Business Analyst, or Reporting Analyst.
• Experience developing reports and dashboards using one or more of the following: BIRT, Cognos Analytics, Power BI, Maximo Application Suite (MAS) Reporting.
• Experience creating and delivering system training and user enablement programs.
• Strong understanding of Enterprise Asset Management (EAM) business processes.
• Experience gathering and documenting business requirements.
• Strong analytical, problem-solving, communication, and presentation skills.

Nice To Haves

• Experience supporting Maximo 1.0 to Maximo 2.0 transformation initiatives.
• Experience with Maximo Manage, MAS Monitor, Mobile, Scheduler, or Health applications.
• Knowledge of SQL and data analysis concepts.
• Experience integrating Maximo with ERP systems such as SAP or Oracle.
• Experience working in Life Sciences, Manufacturing, Healthcare, Utilities, or other regulated industries.
• Familiarity with Agile project methodologies.

Responsibilities

• Partner with business stakeholders to gather, analyze, and document business requirements.
• Support business process improvements across Asset Management, Maintenance, Inventory, Procurement, and Work Management functions.
• Design, develop, maintain, and enhance reports, dashboards, scorecards, and KPIs within Maximo 1.0 and Maximo 2.0 environments.
• Create operational, management, compliance, and executive reporting solutions using BIRT, Cognos, Power BI, MAS Reporting, and related reporting tools.
• Analyze reporting requirements and translate business needs into actionable reporting and analytics solutions.
• Validate report accuracy, data integrity, and performance.
• Lead Maximo 2.0 end-user training initiatives and support organizational adoption efforts.
• Develop training curricula, user guides, job aids, quick-reference materials, and knowledge articles.
• Facilitate classroom, virtual, and hands-on training sessions for business users and system administrators.
• Provide functional support, troubleshooting, and root cause analysis for Maximo-related issues.
• Support testing activities, including test planning, test execution, user acceptance testing (UAT), and validation.
• Collaborate with technical teams on system enhancements, integrations, and upgrades.
• Maintain functional documentation, process maps, and reporting specifications.
• Identify opportunities to improve business processes, reporting capabilities, and user experience.

Benefits

• Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level