Business System Analyst Seniors

FIS Global•Jacksonville, FL

About The Position

FIS Management Services, LLC seeks Business Systems Analyst Seniors in Jacksonville, FL to elicit, analyze, communicate, and validate business and user requirements for systems, processes, and policies. Translate these needs into functional and technical specifications that define what the system or service must deliver, including identifying new or updating architectural changes, determining code logic for custom changes, and specifying necessary configurations. Requires the use of specialized knowledge of FIS technologies to define system scope and objectives through research and an understanding of business and industry needs. Will design or adapt procedures to solve complex problems, taking into account system limitations and desired outcomes. Apply proprietary tools to document and translate business needs into system requirements. Influence stakeholders on priorities, technology choices, and vendor selection. Analyze trends, best practices, and vendor offerings to align with business strategies and identify improvement opportunities. Estimate the costs and benefits of solutions to assess return on investment and re-engineering processes for greater efficiency. Document system interactions and assess the impact of changes on users and clients. Will write and execute test plans, verify system integrity, and train users while mentoring junior analysts.

Requirements

Bachelor’s degree or foreign equivalent in Electronic Engineering, Computer Engineering or a related field and six (6) years of progressively responsible experience in the job offered or a related occupation: developing process interface logic, mapping request/response messages, monitoring statistics using SQL queries, and implementing pre-edit programming for automation and code load orchestration
Preparing test cases for delivery to the development team for unit testing and to the quality assurance team for integration testing, ensuring alignment with business and system requirements
Identifying stakeholders, defining product vision, scoping project work, adapting plans, creating statements of work, coordinating signoff, initiating projects, planning execution, establishing backout plans, obtaining approvals, and managing production installation
Utilizing financial network simulators (Mastercard/Visa/FIS ISO) for transaction scenario testing
Using Linux and Mainframe systems for batch processing
Working with Connex on HP Nonstop for code logic analysis and database configuration
Performing code load and transaction monitoring
Managing ServiceNow tickets, JIRA, BMC, and Copilot
Creating project plans and roadmaps using spreadsheets and workbooks, analyzing performance metrics, identifying inefficiencies, and proposing improvements to enhance delivery speed and quality
Telecommuting and/or working from home may be permissible pursuant to company policies.

Responsibilities

Elicit, analyze, communicate, and validate business and user requirements for systems, processes, and policies.
Translate needs into functional and technical specifications.
Define system scope and objectives through research and an understanding of business and industry needs.
Design or adapt procedures to solve complex problems, taking into account system limitations and desired outcomes.
Apply proprietary tools to document and translate business needs into system requirements.
Influence stakeholders on priorities, technology choices, and vendor selection.
Analyze trends, best practices, and vendor offerings to align with business strategies and identify improvement opportunities.
Estimate the costs and benefits of solutions to assess return on investment and re-engineering processes for greater efficiency.
Document system interactions and assess the impact of changes on users and clients.
Write and execute test plans, verify system integrity, and train users while mentoring junior analysts.