Business System Analyst - Operations
About The Position
The Business Systems Analyst (BSA) is a pivotal member of the Operations and Aftermarket support team. This role partners closely with Operations, Aftermarket, Engineering, Supply Chain, and IT to ensure our business systems effectively support project execution, service, parts, and post-installation support. In this role, you will work across a variety of interconnected systems to translate business needs into scalable, practical solutions that enable efficiency and visibility in a highly custom automation environment. The BSA plays a key role in supporting day-to-day system functionality while driving continuous improvement initiatives that help PAR Systems deliver exceptional products and customer satisfaction.
Requirements
- Bachelor’s degree in Information Systems, Business, Engineering, or related field, or equivalent experience
- 3+ years of experience supporting business systems in an operations, manufacturing, or industrial environment
- Strong communication, problem-solving, and interpersonal skills to coordinate efforts between business teams and IT
- Experience working with ERP (Jobscope), CRM (Salesforce), service management, or related enterprise systems
- Experience working with data reporting and analytics systems (Incorta).
- Ability to document business requirements, workflows, and process improvements
- Proficiency with office computer software (i.e., Microsoft Word, Excel, etc.)
- US Person
Nice To Haves
- Experience working in a custom, engineer-to-order, or project-based manufacturing environment
- Experience integrating AI driven processes and solutions into business process
Responsibilities
- Analyze workflows, document requirements, and optimize the systems that support our business.
- Ensure that our ERP, CRM, service management, and related systems work together to support accurate data, efficient processes, and informed decision-making.
- Support day-to-day system functionality.
- Drive continuous improvement initiatives.
Benefits
- Global team recognized for their passion of inventing
- First-of-a-kind product culture and project exposure
- Training and development from industry-leading experts
- 401(k) & matching
- Medical, Dental, Vision Insurance
- Disability & Life Insurance
- PTO, Paid Holidays, & Parental Leave for both Parents
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
