Business System Analyst (Maximo) I
About The Position
This is a developmental-level position and may lead to the next level of the Business Systems Analyst (Maximo) career ladder. After 12 months of successful performance and upon completing specific training and familiarization with IBM Maximo and QlikSense, a one-grade increase is awarded. After a total of 24 months of successful performance and upon demonstrable mastery of higher-level skills, including managing Maximo operations, integrations, security, and roadmap development, another one-grade increase is awarded, transitioning the incumbent to the full performance level Business Systems Analyst (Maximo) II position. The role works under the general supervision of the Business Transformation and Performance Director, serving in the Office of Strategy and Business Transformation and Performance. It provides program and business systems support, ensuring Maximo processes function according to established guidelines, and coordinates with business units on updates and enhancements to the Maximo platform from a technical, functional, and business process perspective.
Requirements
- One year of progressively responsible experience implementing, managing, or supporting business systems.
- Experience building SQL queries for reporting.
- Ability to perform analyses of data and information and make recommendations.
- Ability to communicate effectively, with emphasis on communicating technical concepts to nontechnical audiences.
- Strong analytical, quantitative, problem-solving, and conceptual skills.
- Strong interpersonal and leadership skills.
- Self-starter, handling multiple assignments concurrently.
Nice To Haves
- Experience with data analytics and reporting tools such as QlikSense, Power BI, and Tableau.
- IBM Maximo Certification.
- Experience with IBM Maximo or any other CMMS systems in support of facility operations and maintenance service.
Responsibilities
- Provides technical support and guidance to users, addressing inquiries and resolving Maximo-related concerns.
- Assist in monitoring system health, troubleshoot issues, and implement fixes.
- Collaborate with team members to coordinate the implementation of new Maximo modules, features, integrations, and updates.
- Collaborates with business stakeholders to understand business procedures/workflows to ensure system features are being used effectively.
- Assist in performing system administration tasks, including configuration and maintenance.
- Performs audits on system roles and access logs to ensure accuracy.
- Support the development of dashboards and reports using tools such as QlikSense and BIRT.
- Provides report administration for custom reports for varied users.
- Assist in defining, analyzing, and documenting system changes and updates.
- Defines, analyzes, and documents functional and technical system documentation for customization and maintenance actions taken.
- Participates in cross-functional coordination of release management activities.
- Provides input in creating and establishing release management processes, including developing release management risk and mitigation strategies.
- Performs other duties as assigned.
Benefits
- medical, dental, and vision coverage
- well-being resources
- health savings and flexible spending accounts
- pension and retirement plans
- ongoing training and development opportunities
- vacation
- retirement
- health benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
