Business System Analyst and Project Manager
Customerization•Vaughan, ON
•Onsite
About The Position
Customerization is looking for an experienced Senior Business Analyst and Project Manager (2 in 1) to join our team. Our company focuses on Zoho implementation, solution design, integrations with 3rd party tools, and migration to Zoho. This is a full-time, 40 hr/week, in-office position located in Concord, Vaughan. Applicants must be legally eligible to work in Canada.
Requirements
- Proven experience in business analysis - must
- Experience in project management and DEV team management - must
- Experience in business software implementation and configuration - must
- Proven experience of working with customers and conducting meetings and workshops - must
- Excellent communication and verbal skills in English - must
- Proven experience in business processes mapping and design
- Good understanding of data modeling including ERD and other design tools
- Familiarity with software configuration tools and software development methodology
- Familiarity with software design and integration patterns
- Experience working in IT consulting for at least 2 years - must
- Experience working with small and medium clients - must
Nice To Haves
- Ability and willingness to work in a small and a very dynamic and flexible team
- Strong self-education capabilities
- Ability to run multiple projects and activities simultaneously
- Proactive approach and "can do" attitude
- Solid personal time management and prioritization skills
- Ability to work in a multi cultural environment and strong collaboration skills
Responsibilities
- Understand and analyze customer's business model and processes
- Gather customer's requirements
- Develop Zoho solution design with the Zoho experts’ team
- Collaborate on tech pre-sale with our Sales team, including running custom system demos and managing proposal development
- Develop project scope, plan, and tasks backlog
- Manage project tasks and timelines
- Lead developers and system configurators
- Create documentation
- Test delivered solutions
- Develop training materials and conduct customer training sessions
- Configure and customize Zoho system – basic functions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
