Business Support

BTI SolutionsRidgefield Park, NJ

About The Position

This role is responsible for managing end-to-end B2B business operations, including contract execution, Deal Desk support, and order-to-delivery processes. The position involves processing contract approvals, customer billing, Purchase Orders (POs), and AR/AP activities using SAP and Salesforce. The Business Support role will coordinate with various departments such as Business, Accounting, Legal, vendors, and the CFO Office to support business operations and resolve operational issues. Additionally, the role will support financial audits and ensure accurate documentation, contract administration, and compliance. Collaboration with the Accounting department is key to ensure accurate invoicing, sales tax application, and financial reconciliation.

Requirements

  • Strong analytical, organizational, and communication skills.
  • Proactive, detail-oriented, and accountable with a strong customer service mindset.
  • Proficiency in Microsoft Excel.
  • Bilingual proficiency in Korean and English is a must-have.

Nice To Haves

  • Experience with SAP SD and channel business operations is preferred.

Responsibilities

  • Manage end-to-end B2B business operations, including contract execution, Deal Desk support, and order-to-delivery processes.
  • Process contract approvals, customer billing, Purchase Orders (POs), and AR/AP activities using SAP and Salesforce.
  • Coordinate with Business, Accounting, Legal, vendors, and the CFO Office to support business operations and resolve operational issues.
  • Support financial audits and ensure accurate documentation, contract administration, and compliance.
  • Collaborate with Accounting to ensure accurate invoicing, sales tax application, and financial reconciliation.

Benefits

  • Competitive compensation
  • Comprehensive health and wellness offerings
  • Opportunities for professional development
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