Business Support Technician II

West Bend Insurance Company • West Bend, WI

3d • Onsite

About The Position

The Business Support Technician II performs support and administrative tasks for multiple business units. Duties may include data entry, mail, printing, scanning, policy distribution, and content extraction. Demonstrates effective knowledge of multiple functions while adhering to established processes and procedures. Applies advanced skills and may adapt procedures, techniques, tools, materials and/or equipment to meet special needs. Duties and tasks are varied and moderately complex. Works under occasional supervision and may be responsible for training new associates. Exhibits familiarity with all daily operations of a specialized area.

Requirements

• 3+ years experience in an office, administrative, or operational support role preferred
• Attention to detail, accuracy and proficiency
• Computer skills including Microsoft Office
• Verbal and written communication skills
• Problem solving skills
• Ability to work as part of a team
• Ability to meet deadlines
• High school diploma or equivalent

Responsibilities

• Data entry
• Mail processing
• Printing
• Scanning
• Policy distribution
• Content extraction
• Training new associates

Benefits

• Medical & Prescription Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Life and Accidental Death & Disability
• Accident and Critical Illness Insurance
• Employee Assistance Program
• 401(k) Plan with Company Match
• Pet Insurance
• Paid Time Off (17 days in first year, pro-rated)
• Bonus eligible based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED