Business Support Specialist

Jd Logistics Us•Fontana, CA

15h•Onsite

About The Position

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry. You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Requirements

Business Target Management
Team Building and Development
Business Implementation and Promotion
Cross-Department Collaboration

Responsibilities

Set and allocate institutional business targets, ensure the effective achievement of key performance indicators at each stage through process monitoring, data analysis, and resource allocation, and drive year-over-year growth in premium income and market share.
Recruit agents and introduce new teams, organize business training, skill-enhancement programs, and marketing activities, establish a standardized training system, and improve team productivity and retention rates.
Design honor systems and incentive programs, plan key marketing campaigns, and drive team motivation through proposal submission, process supervision, and effectiveness evaluation, promoting continuous business growth.
Coordinate resources across departments such as product, operations, and finance to resolve institutional operational issues, promote the implementation of innovative business pilots, and ensure efficient business process execution.