Business Support Manager
About The Position
This job is responsible for managing the coordination and delivery of diverse administrative functions for a department or line of business. Key responsibilities include acting as a central point of contact for senior leadership routines and activities, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, associate training, service quality, process improvements, business continuity, and communications. Job expectations include interacting with a wide variety of business partners to deliver strategic work efforts to ensure tactical priorities are met. Business support manager role providing application and technological support for lines of business supporting Treasury CFO. The candidate will provide a variety of services and support for BAU continuity to support daily and ad hoc aspects of Treasury related services and initiatives. The candidate will work with a variety of teams across multiple platforms to provide support and direction to individuals to assist business continuity including hardware and software related support. This position will be included as part of a larger team supporting different regions.
Requirements
- Advanced technology support across a variety of applications and platforms
- Advanced communication and troubleshooting skills
- Excellent time management and comfortable working in a team environment
- Ability to multi-task across supported areas for timely resolution
- Able to work independently to meet needs of business clients while being a team member of a larger regional team
Nice To Haves
- In-depth understanding of specific application support within Treasury.
- Working knowledge of Treasury’s technology support structure and ability to advise correct support actions
Responsibilities
- Leads communication, coordination and connectivity across the leadership team
- Partners with peers and control partners to ensure strong engagement and adherence to risk management and operational risk policies and processes
- Drives the successful execution of team events and routines, including logistics, communications and gathering feedback
- Develops comprehensive plans around key organizational priorities and ensures all accountable parties understand respective roles/responsibilities
- Partners with reporting and analytics team to ensure accurate reporting while seeking opportunities to reduce manual processes
- Assists senior executive and team with a full range of engagements, including process improvement and project initiatives
- Provides oversight of key deliverables and validates accurate and timely completion
Benefits
- Access to paid time off
- Resources and support to our employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
