Global Markets, Business Support Manager - Director
About The Position
The candidate will join the AMRS FICC Sales COO team, partnering closely with AMRS Credit and Securitized Products Sales teams to help drive growth across the client franchise. The role sits at the intersection of client strategy and business performance, using product knowledge and analytics to identify growth opportunities, deepen client engagement, and increase Sales effectiveness. It also ensures growth is delivered within a strong risk and control framework, partnering with Operations, Technology, Finance, Legal, Compliance, and Risk to address regulatory requirements, remove barriers to client activity, and improve the end-to-end client experience.
Requirements
- Strong knowledge of Markets products.
- Commercial and client mindset, with the ability to connect data, client activity, and product capabilities to growth opportunities.
- Strong analytical skills and ability to translate complex information into clear commercial insights and actions.
- Excellent written and verbal communication skills, with ability to influence senior stakeholders and build strong partnerships across Sales, Trading, and support functions.
- Advanced Excel, PowerPoint, and MIS capabilities, with a focus on translating data into actionable business intelligence.
- Strong problem-solving skills, attention to detail, and ability to identify root causes and deliver practical, sustainable solutions.
- Proven ability to manage projects and drive execution across multiple stakeholders and competing priorities.
- Strong risk and control mindset, with experience identifying control gaps and developing sustainable remediation.
- Independent, proactive, and adaptable, with ability to operate effectively in a fast-paced, client-focused, results-driven environment.
Nice To Haves
- Credit and/or Securitized Products experience.
Responsibilities
- Partner with FICC Sales to identify and execute opportunities to deepen client relationships, increase product penetration, and grow the overall franchise.
- Analyze client, revenue, and activity trends to identify opportunities, track performance, and help prioritize Sales focus and resources.
- Partner with Sales, Trading, Technology, and infrastructure teams to advance products, platforms, and capabilities that support client growth and improve the client experience.
- Proactively resolve operational, onboarding, trade, and infrastructure issues that can impede client activity or constrain growth.
- Ensure client strategies and business initiatives are executed within applicable regulatory, policy, risk, and control requirements.
- Represent the Sales franchise as a delegate in key management routines, risk assessments, audits, regulatory reviews, and remediation activities.
- Drive process improvements, expense discipline, and enhanced revenue reporting to create capacity and improve Sales productivity.
- Lead and contribute to AMRS and Global FICC Sales initiatives that strengthen connectivity across products, regions, and client segments.
Benefits
- Industry-leading benefits.
- Access to paid time off.
- Resources and support for employees.
- Eligibility to participate in the annual discretionary incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
