Business Support Coordinator

Humana • Louisville, KY

10d • Hybrid

About The Position

The Business Support Coordinator follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. The Business Support Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Business Support Coordinator gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Codes and sorts documents so they can be accurately processed or filed. Makes standard calculations to accurately compile and report statistics. Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately. Communicates with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair. Performs other routine administrative activities according to the organization's established procedures. These activities may include answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Requirements

• 2 years minimum hands on experience with medical records
• Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, Access, etc.
• Ability to type 50-55 words per minute
• Capacity to maintain confidentiality and work independently in support of the department

Nice To Haves

• High School Diploma or GED
• Prior accounts data entry experience
• Experience with Lotus Notes, internet research and proof-reading/editing

Responsibilities

• Provide timely and effective clerical support to an office, business unit, department, or other organization group.
• Perform basic administrative/clerical/operational/customer support/computational tasks.
• Gather, compile, and verify information and enter it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
• Code and sort documents so they can be accurately processed or filed.
• Make standard calculations to accurately compile and report statistics.
• Respond to, or redirect, routine inquiries from external or internal sources about the organization, its activities, or processes.
• Communicate with external equipment suppliers to arrange equipment service and repair.
• Perform other routine administrative activities such as answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory.

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED