Business Support Consultant

CitizensVA, VA
Onsite

About The Position

Citizens is seeking a highly organized and detail-oriented Business Support Consultant to support the DER Group. This role is responsible for managing end-to-end marketing operations, including conference coordination, email campaigns, LinkedIn content, and post-deal marketing deliverables. The ideal candidate will thrive in a fast-paced advisory environment, partner closely with senior stakeholders (including Managing Directors), and ensure high-quality, compliant, and timely execution of all marketing initiatives.

Requirements

  • Bachelor’s degree in Marketing, Communications, Business, or a related field preferred
  • 3–5+ years of experience in marketing coordination, communications, or event management (in financial services or professional services preferred)
  • Strong project management and organizational skills with the ability to manage multiple priorities and deadlines
  • Experience with email marketing platforms (e.g., Constant Contact or similar) and campaign analytics
  • Proficiency in LinkedIn and social media content management
  • Excellent written and verbal communication skills, with high attention to detail and quality control
  • Ability to collaborate effectively with senior stakeholders and manage feedback cycles
  • Familiarity with compliance-driven environments is preferred

Nice To Haves

  • Experience coordinating external vendors and managing budgets is a plus

Responsibilities

  • Manage logistics for industry conferences and events, including registrations, hotel accommodations, meeting schedules, and client/prospect dinners.
  • Serve as a central point of contact for conference-related activities and track industry events throughout the year.
  • Coordinate and execute email campaigns (CMPs, Market Updates, Press Releases), including development of distribution lists, formatting, testing, and deployment.
  • Partner with Managing Directors to ensure appropriate audience targeting and messaging.
  • Perform quality control checks across devices, address feedback, and monitor post-send analytics and campaign performance.
  • Translate marketing content into LinkedIn posts, including drafting concise and engaging copy (“blurbs”) aligned with brand standards.
  • Coordinate approvals, publish content, and validate live posts for accuracy and formatting.
  • Partner with Managing Directors on the design, development, and distribution of deal-related materials such as Lucites (tombstones).
  • Manage vendor coordination, proofing, approvals, and final delivery logistics, ensuring quality and timely completion.
  • Support website updates, including posting press releases, market updates, biographies, and marketing materials.
  • Coordinate internal communications and ensure alignment across marketing assets and channels.
  • Coordinate annual marketing and conference budget planning, including research, vendor outreach, and ongoing tracking of expenses and opportunities.
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