Business Support and Hospitality Coordinator

Xtend, IncGrand Rapids, MI
$20 - $21Onsite

About The Position

Xtend is seeking a Business Support Coordinator to help create an exceptional experience for clients, partners, visitors, and employees while supporting daily administrative and operational functions. This role serves as a key point of contact for communications, office coordination, contract administration, facility support, and business operations to ensure a professional, organized, and welcoming workplace.

Requirements

  • High School Diploma/GED required
  • 1–3 years of office or administrative experience preferred
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
  • Excellent customer service and hospitality mindset
  • Professional written and verbal communication skills
  • Strong attention to detail and accuracy
  • Ability to work independently and exercise sound judgment
  • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Ability to maintain confidentiality and handle sensitive information professionally
  • Valid driver's license and clean driving record
  • Ability to lift up to 25 pounds

Responsibilities

  • Provide front desk hospitality and create a welcoming environment for clients, staff, and visitors
  • Manage incoming communications, including emails, phone inquiries, and company communication platforms
  • Support contract administration by tracking agreements, maintaining documentation, and assisting with billing accuracy
  • Coordinate meetings, facility preparations, client visits, and company events
  • Conduct building tours for new employees, clients, and partners as needed
  • Order, stock, and manage office, breakroom, and event supplies
  • Maintain conference rooms, shared spaces, and workplace facilities to ensure a professional appearance
  • Process incoming and outgoing mail, packages, and deliveries
  • Maintain and reconcile petty cash while ensuring compliance with company policies
  • Assist with partner and client support activities, including meeting coordination and sales tracking
  • Perform additional duties as assigned to support business operations
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