Administrative and Hospitality Coordinator

Gallup • Chicago, IL

2d • Onsite

About The Position

You’re here to create exceptional experiences. As an administrative and hospitality coordinator, you’ll help shape how associates, clients and guests experience Gallup in our downtown Chicago office. In this executive- and client-facing role, you’ll create a welcoming environment where every interaction and detail reflects Gallup’s professionalism, sophistication and high standards. Your proactive mindset, organizational precision and hospitality instincts will make you the trusted partner who keeps operations running smoothly while elevating the overall office experience. If you’re an energetic, service-minded professional seeking to join others on a mission to change the world, apply today.

Requirements

• Bachelor’s degree required
• At least five years of experience in administrative support, office management, hospitality or operations coordination required
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook required
• Strong attention to detail and commitment to quality required
• A commitment to working on-site at Gallup’s Chicago office up to five days per week required
• Eligibility to work in the U.S. required; this position is not eligible for employment visa sponsorship

Nice To Haves

• Experience using AI tools to enhance communication, productivity and workflows preferred

Responsibilities

• Welcome associates, clients and guests with confidence and hospitality
• Coordinate client and candidate visits, reflecting Gallup’s premium brand in every in-office experience
• Anticipate associate and guest needs before they arise and resolve issues with discretion, sound judgment and attention to detail
• Act as the primary liaison for building management and office vendors, proactively coordinating maintenance, facilities and workplace services to ensure a polished office environment
• Support Chicago office leadership with scheduling, expense reporting and other administrative priorities
• Plan and execute internal events and experiences, including town halls, training sessions, social gatherings and community service activities, in partnership with office leadership
• Coordinate catering for in-office and client events, ensuring seamless service, thoughtful presentation and accommodation of dietary needs
• Maintain supplies, coordinate mail and packages, and keep shared spaces organized and guest-ready

Benefits

• medical, dental, vision, life and other insurance options
• a fully vested 401(k) retirement savings plan with company matching
• an employee stock ownership program
• mass transit reimbursement
• family-building benefits
• an employee assistance program
• various reimbursements and activities that enhance our associates’ wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level