Business Support Analyst

Marsh McLennan•Charlotte, NC

2d•Hybrid

About The Position

We are seeking a talented individual to join our Global Mobility Solutions team at Mercer Marsh Benefits. Ideally the successful candidate for this role will be based in Dublin and this is a hybrid role that has a requirement of working at least three days a week in the office. The Global Mobility Solutions team within MMB Europe provides advice and solutions to multinational clients in international health insurance and group risk solutions. Within your role you’ll be managing policy administration including Membership adjustments & audits, invoicing, queries (claims & benefits) as part of a friendly and experienced team who will support and train you. You play a key part in the renewal and new business process including drafting & executing quotation requests and supporting the creation of recommendation reports. Additionally, you will be exposed to a variety of challenges such as supporting the consulting team in gathering, organising, entering, and analysing data using Excel spreadsheets to be used for various client projects.

Requirements

Relevant experience in international medical insurance or the broader insurance sector
Understanding of domestic and/or international Employee Benefits and Financial Services Industry
Ability to prioritize and handle multiple tasks in a demanding work environment
Strong Administration, time management and organisational skills

Nice To Haves

Excellent communication skills and previous experience of managing stakeholders
Strong client focus and a willing attitude to work proactively within a team

Responsibilities

Complete anti-money laundering checks, setting up of policies, client engagement, drafting of quote request and draft renewal reports
New Business – Setting up client records and New Business reports
Deliver analytical support to the Consulting team and clients in line with MMB’s Targets
Build strong working relationships with the Consulting Team, wider Global Mobility Solutions teams across Europe, Clients, and Providers to ensure the best service for our clients