Business Support Analyst II, III or Sr

Southern Company•Virginia Beach, VA

1d•Hybrid

About The Position

The purpose of this position is to primarily support the Operations, Strategy, and Sales organizations with data, resource analysis and business case support. This job is responsible for preparing, maintaining, and reporting analysis to improve processes, meet goals/challenges, and solve problems. This role supports the President VNG organization with various levels of analytical support to ensure that department metrics and reports are created and provided to both external and internal stakeholders. This role works cross-functionally with VNG business units to leverage back-end data, streamline analysis, and support rate case questions and reviews.

Requirements

High School Diploma
Business Support Analyst II: 2+ years experience performing analysis, planning, and management reporting
Experience working with senior leadership on an individual and team basis
Business Support Analyst III: 4+ years experience performing analysis, planning, and management reporting
Meet all of Business Support Analyst I work experience requirements
Business Support Analyst Sr: 7+ years experience performing analysis, planning, and management reporting
Meet all of Business Support Analyst II work experience requirements
Working knowledge of Oracle, PeopleSoft, Workday, SAP or similar systems
MS Excel – intermediate to advanced proficiency
MS Office Suite – intermediate proficiency
Excellent Verbal and Written communication skills

Nice To Haves

BA/BS Degree in Business, Accounting or Finance, Computer Science/Information Systems, (or suitable work experience in lieu of degree)
MBA
Utility, natural gas or other energy industry experience
Capital and O&M invoice processing and review experience
General knowledge of accounting
Power BI or Tableau – intermediate to advanced proficiency
IBM Maximo – intermediate to advanced proficiency or similar supply chain system
Advanced analytic skills with software
Experience using AI tools and resources, such as Microsoft Copilot, ChatGPT, or similar platforms

Responsibilities

Supports business areas in strategic planning
Provides business area value added analysis and reporting (monthly variance reporting, trending, timecard analysis, projections, presentations and ad-hoc analysis) to support business decision makers
Works with business area leaders to achieve desired results
Supports business area needs (non-budget/finance)
Provides specialized queries and reports to meet management requirements/under direction of FP&A leadership
Maps existing processes and creates and maintains training and procedural documentation
Analyzes financial and non-financial data to help drive business decisions
Articulates results, variances, and key drivers effectively
Demonstrates knowledge of the business and industry in analyses
Creates scenario models
Proposes recommendations and alternatives to meet objectives
Supports Financial Analysts in preparing labor and expense budgets with data analysis trending
Generates reports for management workflow
Collaborates with business area to understand trends and initiatives (current and future)
Builds effective relationships with business area(s) supported
Provides excellent customer service to all stakeholders to ensure that goals and expectations regarding metrics and other deliverables are met
Acting as subject matter expert in process development and as a trusted resource for problem solving
Communicates effectively with all levels of the business area supported
Influences business decisions by sharing analyses and expertise
Monitors results versus plan and works with business leaders to achieve desired results
Implements and/or drives process improvements
Provides specialized queries and reports to meet customer requirements/specifications