Business Support Analyst - Virtual Assistant

ProSidian Consulting, LLC•Charlotte, NC

9h•Remote

About The Position

ProSidian is a Management and Operations Consulting Services firm that focuses on delivering value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital. The firm helps forward-thinking clients solve problems and improve operations. Launched by Management Consultants, its multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. ProSidian Seeks a Business Support Analyst - Virtual Assistant (Part-Time | Contract Contingent). This role provides Business Support for the firm's daily business activities, requiring professionalism and technical capabilities to serve as a responsible and resourceful virtual assistant for the team. Working remotely, the Business Support Analyst - Virtual Assistant will organize and update files, create marketing materials, support business development, assist with operations and related activities, draft/formal policies and guidelines, perform research, and assist in creating presentations and sales materials. The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized. The Virtual Assistant may also support the arrangement of travel itineraries, flights, and rooms, as well as the tracking and management of expenses and payments. This is a blended position requiring MS Word, Excel, PowerPoint, Outlook/email, and MS Access skills, with both marketing and administrative acumen. The role involves performing general executive assistant duties, formatting and typing documents, making travel arrangements, managing calendars, arranging meetings and appointments, performing research and setting up opportunity pipelines, updating social media, and writing articles and content. Internet research, generating simple reports in Excel, occasional PowerPoint presentations, and various other administrative tasks are also required. Marketing responsibilities include setting up and sending client newsletters, updating and publishing blog posts, and creating and monitoring social media accounts. The position emphasizes flexibility, diversity, technical ability, word processing skills, oral communication and writing, computer skills, self-motivation and discipline, quick thinking and effective decision making, and a love for continuous learning. The Business Support Analyst - Virtual Assistant is expected to keep the business organized, be proactive, quick on their feet, an excellent problem solver, and take initiative to meet deadlines.

Requirements

Consecutive employment in a position with comparable responsibilities within the past five (5) years
Must be able to use a computer to communicate via email
Proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria
Able to organize and manage large amounts of files, tasks, schedules, and information
Able to work nights, weekends, extended hours, and holidays as needed
Computer with internet access
Quiet work area away from distractions
Excellent phone, email, and instant messaging communication skills
Excellent, effective, and efficient time management skills, organizational skills
Experience with Google Docs, cloud services, and other technology tools
Highly organized and able to multitask and work well with fast-paced directions and instructions
Knowledge of online calendars and scheduling (e.g., Google Calendar)
Must be able to work independently and get the job done with the ability to read, understand, and follow oral and written instructions
Proficient computer skills, including Microsoft Office Suite (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
Proven experience as a Virtual Assistant or relevant role
Self-directed and able to work without supervision
Strong customer service and presentation skills
Strong writer and can repurpose content from existing content
Impeccable attention to detail
Experience in the Consulting Services industry
Tech-savvy and have experience with social media as well as web conferencing tools
Project management skillset
Excellent with quality control and managing content on LinkedIn
Self-starter and eager to take the initiative
Personally invested in self-development
High emotional maturity and do not get hung up on day-to-day minutia
Thick skin that can handle direct communication
Efficient and succinct
Dependable and understand the value of time and meeting deadlines
Take ownership and pride in your work
Impeccable follow-through and always close loops
Positive, high-energy attitude and "get it done" mindset
Proactive - still thinking two steps ahead
Resourceful and bring solutions to the table
Politically neutral and don't dive into controversial topics
Ability to multitask projects
Understanding and proficiency with business tools and technology, including Microsoft Office (advanced with Excel, Access, Outlook, PowerPoint, and Word; proficient with Adobe Acrobat, data analytics tools, and Visio; and able to quickly learn other tools as needed)
Commitment to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
Curiosity – exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
Willingness to constantly learn, share, and grow, and to view the world as their classroom

Nice To Haves

Experience in Mailchimp or Constant Contact

Responsibilities

Performing general executive assistant duties
Formatting and typing documents
Making travel arrangements
Managing calendars
Arranging meetings and appointments
Performing research and setting up opportunity pipelines
Updating social media
Writing articles and content
Internet research
Generating simple reports in Excel
Creating occasional PowerPoint presentations
Setting up and sending client newsletters
Updating and publishing blog posts
Creating and monitoring social media accounts
Accurately Recording Minutes From Meetings
Answer And Direct Phone Calls
Organize Correspondence And Answer Emails
Digitally Filing And Retrieving Corporate Records, Documents, And Reports
Document Management - Upload
Follow Up With Clients And Vendors On Various Issues/Projects
Handle A Variety Of Administrative Support Tasks
Handle Confidential Employer And Client Information
Helping Prepare For Meetings
Take Notes Or Transcribe Meetings
Arrange Payments For Vendors, Travel, And Sales Expenses
Assist With Tasks Related To Proposal Development While Providing General Administrative Support
Customer Information Management
Manage A Contact List
Manage Filing Systems, Update Records, And Organize Documentation
Administrative Tasks, Data Entry, Expense Reports, And Schedule Appointments On An Ongoing Basis
Perform Market Research and other Office Administrator Tasks
Performing Office Duties That Include Ordering Supplies And Managing A Records Database
Prospecting (Procurement Forecast And Other) And Prospecting Follow-Up
Reach Out To Potential And Current Partners To Schedule Collaborative Sessions Related To Ongoing Business Pursuits
Researching And Conducting Data To Prepare Internal- And External-Facing Documents And Deliverables
Procurement Forecast Research, Analysis, Identification, Selection, And Outreach For Opportunities Aligned With ProSidian Solution Offerings
Pipeline Sheet Updates, Research, Analysis, And Outreach For Opportunities Aligned With ProSidian Solution Offerings
Proposal/Sources Sought/ And Request For Information Template Staging And Proposal Support Aligned With ProSidian Solution Offerings
Staging And Updates Of Proposal Pricing Spreadsheets And Proposal Support Aligned With ProSidian Solution Offerings
Research, Identification, And Organizing Networking And Introductory Meetings With Current And Prospective Partners Aligned With ProSidian Solution Offerings
Assist In Research And Writing Topics, Clients, And Opportunities Related To ProSidian Consulting Services For Private Companies, Fortune 1,000 Enterprises, And Government Agencies Of All Sizes
Create Presentations, As Assigned
Generate And Send Template Emails, Letters, And Text Messages
LinkedIn Posts & Messaging
Manage Social Media Accounts And Replies
PDF Conversion, Splitting, and Merging
Prepare And Create PowerPoint Presentations And Materials As Needed
Research Materials And Sources For Presentations
Proof/Edit Documents
Social Media Management (Facebook | LinkedIn | Twitter | Instagram | Other - Hootsuite)
Support The Production Of Marketing Materials And Thought Leadership Related To ProSidian Solution Sets - www.ProSidian.com
Create, Complete, Update, And Publish ProSidian PowerPoint Presentations
Create, Complete, Update, And Publish ProSidian Social Media, LinkedIn And Twitter/Hootsuite Posts, and Website Content
Prepare And Organize Databases And Reports
Prepare Customer Spreadsheets And Keep Online Records
Present Excellent Customer-Service Skills To Customers And Clients
Using Various Software, Including Word Processing, Spreadsheets, Databases, And Presentation Software
Create Purchase Orders And Track And Manage Payments

Benefits

Competitive Compensation: The pay range is competitive and includes health benefits, pre-tax employee benefits, and incentives.
Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with providers to offer eligible employees a range of medical and dental plans, including high-deductible health plans and PPOs, as well as plans for high and low vision.
401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plan lets eligible employees save for retirement with various investment options and support from a financial planner. It operates as a pre-tax Safe Harbor plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, three sick days, 10 ProSidian holidays, and government holidays.
Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.
Purchasing Discounts & Savings Plans: We aim for your financial success with a Purchasing Discounts and Savings Plan via the Corporate Perks Benefit Program, offering eligible employees discounts on everyday products and services.
Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting.
Flexible Spending Account: FSAs let you pre-tax cover eligible healthcare and daycare costs. You estimate your annual expenses and allocate part of each paycheck to your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability.