Business Strategy Manager
About The Position
The Business Strategy Manager drives strategic initiatives that improve operational performance, business processes, and organizational effectiveness across LegalStream. The role partners with executive leadership to identify growth opportunities, improve operational efficiency, develop performance metrics, and implement solutions that enhance client service and business outcomes. As a cross-functional leader, the Business Strategy Manager works with Operations, Technology, Business Intelligence, Accounting, Client Services, Performance Management, Vendor Management, and other business units. The role analyzes current processes, identifies improvement opportunities, and leads initiatives supporting LegalStream’s long-term strategic objectives. Success requires analytical skills, business acumen, project leadership, and the ability to translate complex business challenges into practical, data-driven solutions. The job description states a Monday–Friday schedule of 8 a.m. to 5 p.m., with nights and weekends as needed. Responsibilities may evolve as LegalStream grows and business needs change.
Requirements
- Five or more years of experience in business strategy, operations, project management, business analysis, or a related field.
- Experience leading cross-functional projects and strategic initiatives.
- Strong analytical, organizational, and problem-solving skills.
- Experience developing reports, dashboards, and key performance indicators.
- Excellent written, verbal, and presentation skills.
- Ability to influence stakeholders and drive organizational change without direct authority.
- Strong data analysis and problem-solving abilities.
- Ability to evaluate complex business challenges from operational and strategic perspectives.
- Ability to communicate effectively, manage competing priorities, and lead initiatives that create measurable business value.
Nice To Haves
- A bachelor’s degree in Business Administration, Operations Management, Finance, Information Systems, Data Analytics, or a related field is preferred.
Responsibilities
- Partner with executive leadership to support LegalStream’s strategic initiatives and long-term business objectives.
- Analyze business operations and identify opportunities to improve efficiency, quality, scalability, and client service.
- Develop and maintain executive dashboards, scorecards, and key performance indicators.
- Evaluate operational performance and provide recommendations that improve business results.
- Lead cross-functional initiatives from planning through implementation.
- Facilitate process improvement efforts across departments to reduce inefficiencies and improve workflow consistency.
- Gather and document business requirements for operational and technology initiatives.
- Collaborate with Business Intelligence and Technology teams to improve reporting, automation, and system capabilities.
- Develop executive presentations, business cases, and strategic recommendations.
- Monitor project performance and measure the effectiveness of implemented solutions.
- Identify operational risks and recommend corrective actions to improve performance.
- Support organizational planning, change management, and continuous improvement initiatives.
- Research industry trends, emerging technologies, and best practices to identify opportunities that strengthen LegalStream’s competitive position.
- Perform additional strategic projects and initiatives as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
