Business Strategy & Intelligence Manager

Bank of America • Jacksonville, FL

1d • Onsite

About The Position

This role supports the development and execution of Workplace Benefits business strategy, with a focus on our downstream strategies including participant engagement initiatives, complex program leadership, enterprise partnership management, business analytics, and executive-level communications. The role collaborates across Workplace Benefits, Merrill, Consumer, Technology, Risk, and Compliance to translate strategic objectives into executable plans, measurable outcomes, and business results.

Requirements

• Demonstrated experience leading complex projects from planning through execution.
• Strong written and verbal communication skills, including the ability to tailor content to the audience.
• Experience coordinating across multiple teams and tracking end-to-end deliverables.
• Ability to develop reporting and executive-ready presentations.
• Demonstrated ability to use data and business judgment to evaluate complex issues and recommend practical solutions.

Nice To Haves

• Workplace Benefits, retirement, Consumer, Merrill, or related financial-services experience.
• Experience developing business strategy and translating strategy into executable plans.
• Strong analytical, process-management, and presentation-development capabilities.

Responsibilities

• Lead complex projects and initiatives from strategy development through implementation, testing, reporting, and presentation of results.
• Own assigned programs, partnerships, and operational processes, proactively identifying risks, resolving issues, and driving decisions through execution.
• Analyze program, participant, and operational data to identify trends, quantify opportunities, assess business impact, and develop actionable recommendations.
• Apply strong analytical and business knowledge to quickly translate results, participant behavior, and market insights into strategic implications and business opportunities.
• Build and maintain effective partnerships across Workplace Benefits, Merrill, Consumer, Technology, Risk, Compliance, Legal, and other enterprise stakeholders to support initiative execution and business objectives.
• Develop executive-ready presentations, business cases, status updates, and recommendations tailored to senior leadership and partner audiences.
• Act as a trusted partner in the development and execution of participant engagement, referral, and business growth initiatives, helping translate strategic objectives into executable plans and measurable outcomes.
• Independently manage multiple concurrent projects and priorities while coordinating dependencies, milestones, and deliverables across teams.
• Build and maintain reporting, processes, controls, and governance routines that support effective execution, measurement, and risk management.
• Partner with Risk, Compliance, Technology, and business stakeholders to ensure programs operate within applicable requirements and control expectations.
• Translate detailed business, operational, and technical information into concise, actionable communications for a variety of audiences.
• Serve as a subject-matter resource across assigned initiatives, connecting strategy, analytics, participant experience, and operational execution to achieve business results.

Benefits

• Access to paid time off
• Resources and support to our employees
• Discretionary incentive eligible
• Annual discretionary award based on individual performance, line of business performance, and overall company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED